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Ibis Lisboa Jose Malhoa
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Acores Lisboa
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$ 86
per night
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AVENIDA JOSE MALHOA LOTE H, Lisbon, Portugal 1070-001
351-351-7235700
Description:
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Amenities:
Business Center
,
Dining
,
Internet Access
,
Meeting Rooms
,
Pets Allowed
,
Room Service
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User Reviews
Never Again
by
nunoLEGIONARIO
MARSEILLE, France
February 17, 2008
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Arrived in the evening. At the front desk, there was a couple trying to resolve a problem for which 3 staff members were needed just to work the computer. After waiting for 10 minutes, a 4th employee signed me in. I requested a wake up call for the ...
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Arrived in the evening. At the front desk, there was a couple trying to resolve a problem for which 3 staff members were needed just to work the computer. After waiting for 10 minutes, a 4th employee signed me in. I requested a wake up call for the following day 8 am. Nobody did it and I woke up at 930 am. I went downstairs and complained because my car was parked in a no park zone from 9 am on. Fortunately, the portuguese police is as efficient as ibis hotel's staff. I asked for the complaint log at which point everybody paniqued and no one knew where it was. They called for the manager, who, for 5 minutes tried to convince me not to write the complaint because "to err is human" and the said employee had been working there for several years. What a nerve! I was lucky because rather than catching a flight, I had decided to drive to France but I could have had a flight to catch, a meeting to attend or any other business that hotel users usually have.
Never again.
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