A fine hotel, room almost as nice as the Inter-Continental. The lobby is bigger and more inviting (but with no real sitting area other than the bar/restaurant), but the hotel IS pretty far from the action.
By this, I mean that the end of the metro line is about a CLP 2,500 taxi ride away (About $4), and you'll be using the hotel's resident nonmetered cabs. At night, it's quite a ride back from downtown Santiago, many miles, but of course with the metered cabs, it's only about 5,500 CLP back ($8).
Our room had everything you expect of a nice hotel, but the bathroom wasn't especially large or luxurious.
The hotel has a nice gym and spa, and we had an hour massage each for about US 30$.
Breakfast was not included, so we ate elsewhere.