front desk was friendly but not able to problem solve
- October 2, 2007
- Rated 1 of 5 by
a traveler from Travelocity.com
I had problems with my hotel and didn't realize I could do anything about it because I booked with online travel website .
The water was cold and they didn't do anything. I complained for two days before I was moved. Then the last morning they forgot my wake up call should have been in the new room number. I missed my taxi to the airport. By the time a second taxi arrived I almost missed the flight home. It was not a hotel I would stay at again.
If I had made the reservation I would have either moved or asked for money or nights back.
Now I know I still had alternatives even with online travel website .
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The Worst Say
- October 2, 2007
- Rated 1 of 5 by
a traveler from Travelocity.com
This was a terrible experience! The room was dirty, towels were not replaced and when we went to the front desk the employees were rude! I paid alot of money for this room and it was horrible. Would have had a better say at Motel 6 for *.
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Never again
- August 12, 2007
- Rated 2 of 5 by
a traveler from Travelocity.com
We have always stayed in cheap hotels in our years of travel, but, this is the last year with our daughter before she goes to college, so we wanted a classt hotei, I should've stayed in a cheap motel!!! The male counter was very rude. We were told that our room would be ready by 1:00PM, when I arrived with my family he said, no way, you'll wait until 3PM!! There was no fitness center as is advertised on their web-site, there was no coffee available, I had to walk to the Waffle House for coffee, the two counter, one male and one female, were lazy. It took a nice housekepper to tell this man that she had just turned in two keys, which he seemed upset that she said that. I have reservations at a Ramada Inn in Nebraska in Septenber, I'm seriously thinking of changing hotels!! For every hotel I've stayed at, I've had nothing but praise for them, I'm sorry that this is my first bad review.
I would not reccomend this hotel for a family, the room was much smaller than the picture indicates. I do, howeverm praise the housekeepers for their grat work in keeping the rooms clean. The counter staff needs training in dealing with the public.
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