January 19, 2004
I found this hotel on www.hotels.com, but we had gone through a travel agent to make reservations. That cost me about $20 more per night. When I checked in, I asked if I could get the www.hotel.com rate, but they advised that I couldn't. We were booked for four days and were going to leave for a couple days to see something besides Paris and then come back for two more days. We decided to check out after three days and come back to a different hotel upon our return. I had found a nearby hotel on www.hotel.com. When I told the day clerk, Gilles, what our plans were, he advised that they would reduce their room rate to keep us there. I told him I had already made the reservation. He stated that he could take care of it with www.hotels.com and call the other hotel to cancel the reservation. I agreed to come back for three days and upon our return, we were told that everything was taken care of. We stayed at the hotel for the rest of our stay in Paris. Upon our return home, I found that my credit card had been charged for three days at each hotel. I emailed the hotel about the double billing and they assured me that everything had been taken care and received the following answer, "We are sorry but YOU made the reservation through Hotels.com and were supposed to know the booking/prepayment and cancellation conditions of this site. Best regards, The Manager." This was the first time that I had booked through www.hotels.com and I believed the hotel when they told me that it was taken care of. I can accept responsibility for my actions, but I would have stayed at the other hotel I had booked had they not convinced me that everything was settled. My wife is going to return for two weeks in the spring and was going to return to this hotel, but we cannot return to a place we can't trust to be honest.
As far as the rooms go, they were clean, but small as most rooms are in Paris. Our second room was a combined bathroom and bedroom. I could sit on the commode and put my feet on the bed at the same time.
From journal Paris in November