NH Krystal Puerto Vallarta

From $ -1 per night

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Av de las Garzas s/n, Zona Hotelera Norte, Puerto Vallarta, Jalisco, Mexico 48300
(322) 226-0700
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Travel Photo by IgoUgo member

User Reviews

Results 1-10of 21 Reviews


Awful

A traveler

Travelocity.com

Service in the pool area restaurant and lobby was nonexistent and rude, beds were hard, and 2 people got really sick from eating the food in the pool restaurant. With all the other choices available, don't stay here.
Bars closed early & too many ship visitors

A traveler

Travelocity.com

the pool bar closed early for no reason just that they were told too. the buffet food was warm but never hot at any meal time through out our stay. also when the ships arrive in port the tourist from the ship swamp the place and act as if they own ...Read more
The Krystal has slipped in value

A traveler

Travelocity.com

This was our fourth trip to the Krystal, but the first in six years. We were sadden in how it had slipped from a unique and classic resort. We stayed in the deluxe tower building with Motel 6 like beds, towels and paper thin walls. Any parent should ...Read more
False Advertising

A traveler

Travelocity.com

The rooms they show on web are all but gone. The renovated (new) rooms have leaks and absolutely no soundproofing . Demolition all around you. No activities. One on Sunday - Mararachis - guests not informed - Concierge not knowledgable. Food ...Read more
Concierg and timeshare people not helpful.

A traveler

Travelocity.com

Rooms were large Beds firm but comfortable, Housekeeping excellent, timeshare sales people rentless, pushy, manipulative would not take "NO" for answer. Pools and grounds nice, nothing spectactualr. Poolside restuaunt adequate, buffet marginal ...Read more


Hotel has a good location, but our room could have been better.

A traveler

Travelocity.com

We have a time share on the property. Great location, but the hotel room we booked was just adequate.
Concierg and timeshare people not helpful.

A traveler

Travelocity.com

Rooms were large Beds firm but comfortable, Housekeeping excellent, timeshare sales people rentless, pushy, manipulative would not take ""NO"" for answer. Pools and grounds nice, nothing spectactualr. Poolside restuaunt adequate, buffet ...Read more
Pleasantly surprised again!

A traveler

Travelocity.com

We were pleased with our stay at the Krystal. Having stayed there about six years prior and then reading current reviews, we were considering switching to another hotel before departure. When we got there we were pleasantly surprised that ...Read more
BE PREPARED

A traveler

Travelocity.com

Our overall stay at the krystal was good. the front staff that works the midnight shift needs to be trained on how to be a little bit more helpful my daughters is a diabetic, her sugar level was very low, we went to the front desk and explained ...Read more
Great value, Great location, nice pool, avg. food

A traveler

Travelocity.com

Hey all, I stayed at this hotel in March and was overall very satisfied. It is close to the airport and close to Diaz Ordaz ave, which is where all the clubs, restaurants, bars, etc. are. it is about a 10 minute cab ride. It has a nice pool that is ...Read more