I was impressed immediately with the room. Modest but immaculate. When the wi-fi went down one evening, someone came immediately and fixed the problem within minutes. J L was especially helpful and very friendly. He was able to get tickets to a performance at the Bellas Artes at the last minute, even went to pick up the tickets. The rooftop restaurant had a breakfast buffet with a great variety of fresh fruit. I will definitely stay at this hotel again. My room overlooked Cinco de Mayo so there was no problem with noise in the evening. The only downside was the staff BEHIND the front desk. Had to deal with "attitude" constantly. The hotel needs to address this problem. Everyone else was great.

This hotel was wonderful. It is located in an area where you can go out all day and always have something to do. The Zoocalo can get a little loud at night depending on what is going on but if you are in the right part you can look out you window and watch. The restuarant is magnificent. I ate the spegehtti alfredo and fettecuine alfredo both and they were the best meals I had ever had in my life no joke!! The chef salads are supposed to be great and basically the rest of the food too. All of the staff was nice, and everything was kept clean and resupplied. The bathtubs are a little old school but it all fit together to make an old nice country style. It is a very beautiful hotel on the inside, the beds are hard but that is Mexico for you and no air condition but on my thirteen day stay out of five hotels only the five star resort in Acapulco had air condition so that is normal. All in all I would go back just to have the spegehtti and fettecuine!!

Our stay at this motel was very pleasant. Front desk staff was friendly and helpful. Did not dine in--prices were quite high.

This a beautiful hotel located half a block from the Zocalo. The personnel is wonderful and very helpful. They will do anything to meet your needs. They provide you with clean drinking water all the time. If you need anything in your room, they'll get it to you right away. Their restaurant has a great view of the Zocalo and very good food for affordable prices. The personnel very friendly as everybody else in the hotel. It is worth trying, its close to everything. Walking distance from Bellas Artes y la Alameda Central, el Zocalo, la Casa de los azulejos, Tenochtitlan, la Catedral, Palacio Nacional, etc. Very clean and with AC. It was a great choice for us.

This is my second time staying at this hotel. It has a perfect location being in Centro Historico and near the Zocalo and metro, markets and tours etc. From my room it is overlooking the Zocalo. The breakfast was the best omelette I have ever ate in my life, and the staff are really good even though their English is very bad. There is nothing they cannot help you with! The rooms are clean, the maids cleaned my room to a top, and I have free internet in my room with phone and cable, and A/C. Also I have a safe in my room. This hotel is really nice, and reasonably priced, compared to others in the area. Like others here say, the rooms are small to what we are accustomed to but it's okay there was enough room for my girlfriend and I! If you are traveling to Mexico City and want to be in the heart of the excitement, I would recommend that you consider staying at the Holiday Inn Zocalo!