Radisson Hotel Hacienda Cancun
- 4 out of 5
- Avg. Member Rating
- 9
- Reviews
Great place for the buck
- February 27, 2009
- Rated 4 of 5 by
a traveler from Travelocity.com
Just needed a cheap place for a quick get-away to the airport and this filled the bill. We were pleasantly surprised to get this much hotel for so little money in Cancun so close to the hotel strip.
Good hotel for business and budget travelers
- December 1, 2008
- Rated 4 of 5 by
a traveler from Travelocity.com
I stayed in the Radisson Hacienda for three nights in October 2008 for business. It is downtown-no need to take taxis as there are restaurants, shops, etc. right outside. Buses also stop outside the hotel.
The room had a TV with cable, fridge, coffee maker, work desk and wired internet access. There was also iron and board and a digital safe. There was a tiny enclosed "patio" but no fresh air balcony.
The bathroom had robes and towels (but were not luxurious by any means), hairdryer and standard guest amenities, soap, shampoo, conditioner, lotion, shaving kit.
Room service was prompt, filling, and reasonablely priced. Dinner in the restaurant was also fine. There is a small lobby bar, that seemed to always have a small crowd. The reception and restaurant were pleasant.
I would recomned this hotel to business travelers and travelers on a budget who want to go exploring the area and not sit by the pool all day.
I was called on the second evening of my stay asking if I had received my "Welcome Package" (ie. timeshare pitch). When I said I had not, the woman on the phone asked when my husband and I would like to come down and pick it up. When I told her I was traveling alone she said the welcome package is just for couples and hung up. I also saw her also offer the welcome package to a German couple in the lobby. When they told her they were German she said the welcome package is not for Germmans.
stayed at fiesta americana condessa instead.
- October 18, 2008
- Rated 4 of 5 by
a traveler from Travelocity.com
The Hotel is beautiful and unique looking. Loved it with a tropical feel and marble everywhere. The food is extremely expensive the breakfast buffet is almost 17.00 each the buffet is OK but not worth 17.00 even for a cup of coffee. It is better to order a pitcher of coffee for your room. The room was comfortable and very clean. The room service was impecable. I hated having the "not timeshare sellers in the lobby" The timeshare sellers are "legitimate" hotel employees and will take up lots of your time before you figure out they are NOT hospitality specialist but timeshare sellers. I did not check into an expensive hotel $* per night to be attacked by timeshare or "not timeshare" sellers. We had prepaid for the room and had to upgrade from a 2 double bed room with no view to a king with an ocean view. We did it with a Credit Card ($25) more per night but they did a "hold on the credit card for $500) I did not like having a hold on my account when I paid cash for everything. We did get the hold removed from our account on the last day. They were good about that. The spa was very nice and the staff was very nice but the hot tub looked like it had seen more beautful days in the past and the spa treatments were a bit pricy. The pool was the most gorgeous thing I had seen the water was wonderful and the tile was the most beautiful blue I had seen like a saphire. The beach was right there and very pretty but not good for swimming.
Great Hotel
- January 18, 2008
- Rated 4 of 5 by
a traveler from Travelocity.com
This hotel was great for the price. It was about 15-30 minutes from the hotel zone (where all of the cool bars and clubs are), depending on where you are going. Great breakfast, lunch buffets, and many good restaurants in the area. The pool and gym were very nice as well. I would definitely recommend staying here.
disappointed
- January 25, 2007
- Rated 2 of 5 by
a traveler from Travelocity.com
Our stay at the Raddisson was disapointing to say the least, the AC was marginal and it was too hot to sleep well, The hotel was extrememly noisly, doors slamming till 3 am and then all the workers with constuction in the hotel and service starting at 8 am. The bell boys were slamming luggange and talking loud at 7am on Sunday am. Beds were like boards. Lack of english with room service every morning.