Omni San Antonio Hotel at The Colonnade
- 4 out of 5
- Avg. Member Rating
- 9
- Reviews
Omni Hotel San Antonio
- February 19, 2009
- Rated 1 of 5 by
a traveler from Travelocity.com
This hotel was not what I expected at all, it's nothing like the Omni Houston or Austin. First off when we got there we had a bell man carry our bags to the room and we tipped him six dollars only to find our stuff sprawled across the hallway when we came back out for dinner. Thank God we found it before anyone else did. The rooms have no amenities whatsoever, no fridge, microwave absolutely nothing! It's just a plain hotel as far as the rooms go you'd be better off staying at Homewood Suites or Comfort Suites or something like that you'd get way more for much less. My company held a reception in the "presidential suite" on the 20th floor, haaaaaaaa that's was hilarious! That room was teeney tiny bite sized downright uncomfortable! People were trying to enjoy themselves and mingle and it was impossible, I left after maybe five minutes. The kitchen area( there was no bar) could only fit two people at a time so it was hard to make or get drinks. A man knocked over a lamp just trying to walk around, I mean it was laughable to call that crawl space a "presidential suite". Then when we got ready to check out we wanted to use a cart but we were told that it would be a while before we could get one, so we brought all our bags down by ourselves only to find several idle carts in the lobby! This was the worst stay I've ever had, the only thing I liked was the express check out because I couldn't get out of there fast enough!
Nice hotel, bad beds
- June 19, 2008
- Rated 3 of 5 by
a traveler from Travelocity.com
Clean and friendly, Good pool for kids and families. Worst and most uncomfortable mattress I have slept on (or tried to sleep) in a long time, which is the only reason I would not return.
Got bumped at midnight. No fun.
- November 15, 2007
- Rated 1 of 5 by
a traveler from Travelocity.com
I arrived in around midnight only to be told that they had overbooked. They sent me to another hotel 10 miles away out in the middle of nowhere. It was dark, I was tired and I did not know where I was going. I got lost a few times. It was scary and upsetting.
I had booked on hotels.com, so the money was out of my account already. How nice of them to "comp" me a night at the other hotel when I had already paid ($179/night) for it. They did offer me a "nice room" for the next night, which I politely declined.
Welcome to the Omni folks: have a free apple and get lost, we found someone to pay more for your room.
By the way - I was a frequent guest at the Omni, SAT. Clearly I won't be any more.
GREAT ROOMS
- August 23, 2007
- Rated 5 of 5 by
a traveler from Travelocity.com
The rooms were very nice and I just loved the beds. They were so comfortable it was hard to get out of bed. They only thing I didnt like was there was only trash can, which was in the bathroom. They need to have a second one in the common areas. Overall I would stay again!
Beautiful Omni
- May 16, 2007
- Rated 5 of 5 by
a traveler from Travelocity.com
This hotel has wonderful decor. The rooms are tastefully decorated; the bedclothes are top-notch, and the staff are courteous and helpful. The atmosphere is beautiful. Wonderful, moderately-priced hotel.