Wondered if this was a new hotel?
- February 19, 2008
- Rated 3 of 5 by
a traveler from Travelocity.com
Because no one has reviewd this hotel, I wondered if it was new. I don't think so and it must of changed hands. Our pillows were very soft, but the bed wasn't bad. The thermostat was broken in our room and it was 85 if the heat was on, and freezing if it was off due to cold air rushing in from somewhere. We didn't complain because we kept trying to get it set and didn't realize it was broken until the last morning. Because of a show at the expo center, the hotel had to be near full. I don't think that happens often. I tried to take a hot bath (because I had the flu) and ran completely out of hot water. The pool looked inviting and people were using it. The exercise room looked good, but I didn't get a chance to use it. The restaurant wasn't used to being busy, having only an inexperienced bartender to make drinks, serve all the food and handle room service. He did fairly well, but could have used some help to make people happier. We had a great breakfast bar for breakfast, but a not so good sandwich for supper. The staff were all friendly and helpful and I felt safe there. The free wireless worked pretty well. Overall, not a bad hotel, but there are lots of hotels in the Louisville area that seem to be more prepared for a crowd. I expected more from a place that seems to cater to businesspeople.