Contact rsm@extendedstay.com.
The room we stayed in was clean, and well appointed. I really couldn't have asked for more. The location was quiet but near many restaurants and shops. We wanted to stay at a place that was close to the airport but not right at the airport--ESA was perfect in that regard. The staff went out of their way to give us suggestions about restaurants and advice for our drive to South Lake Tahoe. They even allowed us to check in early.