- 3 out of 5
- Avg. Member Rating
- 4
- Reviews
Staff was rude, bath/vanity dire need of update, carpet filthy
- August 9, 2008
- Rated 2 of 5 by
a traveler from Travelocity.com
Night staff was great. Day staff was extremely rude. We asked for a noon checkout and were told "NO" then she called us at 11:01 to tell us to leave!
Although the location was great and exterior looked good, the rooms were due for new carpet and updated bathroom and vanity areas. Lots of kids, lots of noise.
Relaxing hotel
- June 11, 2008
- Rated 5 of 5 by
a traveler from Travelocity.com
Great Hotel, with beautiful and relaxing views of the river. Comfortable bed and newly renovated rooms.
This is a great getaway spot for relaxing and keeping close to the action of the Jet Boats and other sites.
Fun Times
- July 30, 2006
- Rated 4 of 5 by
a traveler from Travelocity.com
Although the rooms need updating/remodeling, the service we got was great. Our room was nice and cool in the incredible heat; the pool was clean; and the Hellgate Jet Boats boarded right in front of our room on the river. We liked the central location, friendly staff, and the setting. Staff even helped us find a clinic for our daughter who got sick. We'll come back.
Disappointment
- June 12, 2006
- Rated 2 of 5 by
a traveler from Travelocity.com
Check-in was slow and the desk agents were young and inexperienced. Everything about the facility was run down, needed paint and/or repair. The carpet in our room was filthy. Our friends had a rooms with a broken sceen doors. The walls were paper thin. The pool area had not seen any maintenance in ages and the restroom which served the pool area was out of order. I would not return to this hotel.