Very wheelchair-friendly and the staff are the BEST!
- March 25, 2008
- Rated 4 of 5 by
a traveler from Travelocity.com
I use a manual wheelchair (and have for over 20 years) and stayed on the first floor here for two nights. First, the bad news: the hair dryer is a little high to reach from a chair, and the roll-in showers have an absolutely impossible reach from the stool (requiring a bit of an acrobatic act) as well as no place to keep the shower head when using from a lower level. The windows on the first floor are easily left unlocked and easily (even from a wheelchair) broken into, and the closet hanger-bar is set at a high level, requiring assistance to have moved. Now, the much lengthier good news: the room is overall quite roomy with plenty of space for a wheelchair, the staff is incredibly helpful from desk clerks to maintenance (Charlie is great) to housekeeping, breakfast in the morning is phenomenal (yes, they have waffles, too!), the pool and sauna are open late (no wheelchair lift) and the workout room requires a key from the desk, ensuring that the kids don't end up playing there.
Rooms have very functional sm. fridge/freezer, microwave, coffeemaker, hair dryer, iron and ironing board (although iron was mounted a bit high).
A very large mall is across the street with Staples, Safeway (w/ gas station), PetSmart, Panda Express, Taco Bell, Blockbuster, Cold Stone Creamery, Brooklyn Grill, a bank, tux shop, etc...and what isn't across the street is, for the most part, within a few miles!
Probably the closest and nicest place to stay when attending shows at the Service Station on N Nevada...
Overall, a very enjoyable experience and we intend to return on business trips.
Great place to stay
- March 8, 2008
- Rated 5 of 5 by
a traveler from Travelocity.com
Very clean and comfortable, great complimentary breakfast, indoor pool and jacuzzi that is adults only after 10pm. The fitness room has weight machine, stationary bicycle, and treadmill looking into pool/jacuzzi area. There is a suana as well. Nearby are plenty of restaurants from McD's to Tomato Street, and nearby shopping includes one of the biggest malls in the area, with more great places to eat and even a movie theatre. Would definitely stay here again!
RUDE MANAGER
- August 19, 2007
- Rated 4 of 5 by
a traveler from Travelocity.com
Our first 4 days in this hotel were fine. But when we returned from a side trip, we were given a very small room that faced the roof with the air units and that is usually used as part of a suite. When we asked the manager to consider discounting the room, his reply was "You don't have to stay here, you can go somewhere else."
At 11:15 pm that night we had a call from the front desk, waking us up to ask us if we were in the room or had checked out.
The hotel overall is very nice. The rooms are large and comfortable (a regular room). Ken in the breakfast room is a wonderful host who begins your morning with smiles and good food. However, this manager should have more respect for his guests.