Naniloa Volcanoes Resort (Former Hawaii Naniloa Resort)
- 3 out of 5
- Avg. Member Rating
- 17
- Reviews
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8
- Photos
Our Stay at the Naniloa Hotel
- June 19, 2009
- Rated 4 of 5 by
a traveler from Travelocity.com
The renovations were nice but there weren't any hooks to hang up your clothes in the bathroom.
Renovated ocean front room is awesome
- March 5, 2009
- Rated 4 of 5 by
a traveler from Travelocity.com
The new room is awesome and beautiful. The front desk and housekeeping staff are very friendly. They made our stay at Naniloa so comfortable. We had a great stay and the corner room rate is very reasonable.
Underwhelming
- February 18, 2009
- Rated 2 of 5 by
a traveler from Travelocity.com
The hotel has a great location, right by Hilo bay and a stone's throw from Hilo airport and dining joints.
The hotel itself was pretty disappointing. The furnishings, elevators have some pretty tacky woodwork. The rooms are not too great too. We experienced the following problems:
1) The bathrooms did not have latches. My wife and I had to stand guard to ensure that our child did not accidentally invade our privacy!!
2) There was nothing superior about the view from our superior ocean view room - we could barely see the ocean. It could more appropriately have been called superior parking lot room as that was what we could see.
3) The picture quality of the TV was pretty poor and grainy
4) The room did not have a deck neither did it have any windows to open and let in the fresh air
5) The coffee cream was all dried up and when we asked for replacements the new ones were dried too.
On the plus side, the hotel was relatively cheap and the rooms were clean. So, in summary, while we wouldn't stay there again, it did not ruin our trip (we had better luck with our room in Kona).
Wouldn't Stay at this Hotel
- November 23, 2008
- Rated 1 of 5 by
golden101 from Honokaa, Hawaii
Formerly the Naniloa Hotel, this hotel is now under renovation but it is open to the public. The hotel has 382 guestrooms with about 132 rooms already renovated. They have a pool, 2 restaurants, a semi-private golf course, and have an outstanding view of Hilo Bay. The hotel is within walking distance to beautiful Banyan Drive that winds through picturesque Reed's Bay and the lovely Liliuokalani Gardens. If you drive to the parking lot you will see an empty parking lot and one of the hotel's towers looks like it needs to be demolished. Their spa is still being renovated and will be ready by the year 2010! Until their hotel is fully renovated I would recommend staying at either the Hilo Hawaiian (high rise hotel), Hilo Seaside (low rise budget hotel) or Uncle Billy's at Hilo Bay (low rise budget hotel). The Naniloa Volcanoes Resort offers renovated rooms in 3 different categories such as gardenview, ocean view and ocean front. Their renovated garden view rooms start at $99 (without tax) and increase to $139 for their renovated ocean front rooms. To get to the hotel you need to take the Airport Access Road to first signal which is the junction with Highway 11, then turn right onto Highway 11 (Kanoelehua Ave.). Continue driving down Hwy 11 to next signal at Kamehameha Ave. (1 mile). Then drive through the intersection and onto Banyan Drive. There you will see the Hilo Hawaiian Hotel, Uncle Billy's at Hilo Bay, the Naniloa Volcanoes Resort, and further down is the Hilo Seaside hotel.
Drive less than a half mile on Banyan Drive, you will see a big sign "Naniloa" on the right-hand side of the road and follow it to the lobby of the Resort.
From journal Hotels and Resorts on the Big Island
Not anywhere near as described. Noisey!
- September 8, 2008
- Rated 1 of 5 by
a traveler from Travelocity.com
Stayed in August 2008. 1 week. Filthy remodeled room. A/C did not work. Water is not drinkable. Got ill for 3 days. Watch your credit card for charges!