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Chicago Hotels

Westin Michigan Avenue

909 N. Michigan Avenue, Chicago, Illinois 60611

Featured Review : I loved this hotel. A beautiful modern lobby, a nice room, great overall service, a small Starbucks in the lobby, awesome location, and a great award-winning restaurant/bar (Grill on the Alley - this place was still hop...See Full Review

  • #49 most popular
    Chicago hotel
  • Avg. User Rating:
    4 out of 5 stars
  • Hotel Class:
    4 out of 5 stars

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Westin Michigan Avenue Reviews

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Staff was exceptional

  • 4 out of 5 stars A traveler from Travelocity.com
  • June 4, 2011
Quote: The lobby is not spectacular as some of the vintage older hotels but very nice with lots of seating. The room are faily standard upscale rooms. Great Location across the street from the Hancock Building and in the heart of the Chicago shopping... Read the full Westin Michigan Avenue review

Great location

  • 4 out of 5 stars A traveler from Travelocity.com
  • April 12, 2011
Quote: It is a great location and a good value.I was attending a conference there and it was very convenient to stay there.

Bad customer service

  • 3 out of 5 stars A traveler from Travelocity.com
  • April 12, 2011
Quote: I reserved a specific type room for the weekend when I arrived they told me none were available and gave me a room I didn't like. When I called to complain because my view was awful and the room was small and not what reserved for the price I paid... Read the full Westin Michigan Avenue review

Great location, great service, very comfortable bed.

  • 5 out of 5 stars A traveler from Travelocity.com
  • April 12, 2011
Quote: My wife and I stayed two nights in Chicago for a pre-Christmas celebration that included shopping, theatre and excellant dining. The service and accomodations at Westin- Michigan Avenue were excellant. While initally I was surprised by the extra... Read the full Westin Michigan Avenue review

Talk about bang for my buck!!

  • 5 out of 5 stars A traveler from Travelocity.com
  • February 8, 2011
Quote: My wife and I went down to Chicago for a weekend getaway, and we were very impressed with the hotel staff. They made our stay an enjoyable one. The hotel is right on the Miracle Mile so we were right in the middle of everything. When we go back we... Read the full Westin Michigan Avenue review

Great Room at Average Price

  • 4 out of 5 stars A traveler from Travelocity.com
  • February 7, 2011
Quote: The hotel was excellent. The location was fabulous. The bed was awesome and very comfortable. The price was only average for that area.

Good Location

  • 4 out of 5 stars A traveler from Travelocity.com
  • February 7, 2011
Quote: The location was excellent. Good shopping and good food within walking distance. The room was just an average room, nothing special. The view was less than what i had expected. But staff and all else were great.I

Parking Garage is Expensive!

  • 4 out of 5 stars A traveler from Travelocity.com
  • February 7, 2011
Quote: We love the location of this hotel, and it's very comfortable. The parking rate has gotten so high, though, that we may not stay here again.

This was a very good Hotal

  • 5 out of 5 stars A traveler from Travelocity.com
  • February 5, 2011
Quote: I have stay in Chicago for the last 30 year and have moved around staying at many Hotels here. Michigan is my home state. This hotel is very clean and the staff makes you fill very welcome form the time you pull up to the front door. Th room was... Read the full Westin Michigan Avenue review

Considering the cost, average at best

  • 3 out of 5 stars A traveler from Travelocity.com
  • February 3, 2011
Quote: We were in Chicago for the Rock and Roll Half Marathon in August and stayed at the Westin. In the past, we stayed at the Drake and must have gotten spoiled because for the same price (approximately, except for valet parking - more on that in a... Read the full Westin Michigan Avenue review