Hilton Madison Monona Terrace
- 4 out of 5
- Avg. Member Rating
- 3
- Reviews
Warning: Do NOT stay at this hotel!
- February 9, 2009
- Rated 1 of 5 by
a traveler from Travelocity.com
Yikes!
Do NOT stay at this Hotel!
I wish someone had warned me before I wasted my money. They have a major problem with elevator noise. We switched rooms and floors FOUR times before we could get a break from the constant sound. We had to take a small cramped room at the very end of a hall. The rooms by the way are very small besides. Many other guests we spoke with had a similar problem, and got very little sleep.
The continental breakfast is very sparse, the staff is very rude and acted like there was no noise problem. Not only that but the pool is only 3 feet deep (the pictures are deceiving) and it is impossible to get in or out unless you are a kid (no steps!)
Also, just to warn you, we found curly black hairs in our sheets and on our roll away bed!!!! Very gross. The views of the lake, and hype don't make up for the obvious huge problems with this hotel. They need to repair their elevators and clean their beds if they ever want anyone to return!
Great town, great hotel!!
- September 8, 2008
- Rated 5 of 5 by
a traveler from Travelocity.com
Highly recommend this hotel!! Everything was excellent from the room, staff, location, and service. Would definitely stay again and recommend to everyone! Beds were very comfortable! Room was spacious and bathroom had nice amenities as well. Within walking distance to everything we needed/wanted to do. No complaints whatsoever!!
"Great staff, nice rooms"
- November 12, 2006
- Rated 5 of 5 by
a traveler from Travelocity.com
"The rooms were pleasantly appointed and staff fell all over us when we stayed here. They couldn't have been any nicer or more helpful. I left my camera behind and they not only found it but shipped it to me right away. I can't believe they found it! If I go back, I won't hesitate to stay there again."