Comfort Suites Biltmore Square Mall
- 3 out of 5
- Avg. Member Rating
- 37
- Reviews
Comfort Suites is not a Suite
- February 19, 2009
- Rated 2 of 5 by
a traveler from Travelocity.com
In my mind a suite is a combination of 2 or more rooms (not counting the bathroom) that involves a "living area" and "sleeping area" separated from each other, usually by a door. I got here and found two beds, an uncomfortable 6' sleeper sofa, one desk chair (not a lounge chair), desk and a small coffee table in a room only slightly larger than a usual standard room. I asked the clerk and was told that what I have is precisely a suite and all their "suites" are like that. So if you want a SUITE or you want something comfortable to sit in, you don't want Comfort Suites. I consider my self tolerant and will cope with most anything, but I will NOT stay here again.
Family Fun
- February 16, 2009
- Rated 5 of 5 by
a traveler from Travelocity.com
This hotel is great! Hotel is fully remodeled and sleeps up to 5 in a room, making it cheaper for families of five to just buy one room. Every part of the hotel has been updated and it shows! The hotel also sells discounted tickets to Biltmore, which is only 5 miles away and that saved us more money, and finally the full free hot breakfast was not only delicious but is saved us money as well. Overall, this is one of my all time favorite places to stay, and I would recommend it as it is reasonably price and offers value to the extreme..
Wonderful Trip
- December 8, 2008
- Rated 5 of 5 by
a traveler from Travelocity.com
Great trip. Bed was wonderful...nice and fluffy. Would return to the Hotel.
Never again
- November 11, 2008
- Rated 1 of 5 by
a traveler from Travelocity.com
The hotel definately had a stale odor to it. There was not enough room in the breakfast area but the food was okay, not horrible..but not the best. The elevator was always very busy. The website information was incorrect. We were overcharged and management refused to speak to us. Very rude staff and does not know much about the area. We called corporate office and their 100% satisfaction guarantee is to offer coupons for a future stay...NO WAY!!!!!
They do not stand by their words by putting it back on the rude manager as all their hotels are independently owned.
Do not stay!!
PeggyB
- October 28, 2008
- Rated 5 of 5 by
a traveler from Travelocity.com
Hotel was very nice. Staff and surroundings were impressive. Everything was very clean and had all the up to date amenities. We would stay there again when in the Asheville area.
Breakfast bar was also enjoyable.