I was not very impressed at all. We stayed here the final weekend of our trip. I almost wish we had never moved. Once they found my reservation (a 45-minute process), they put four of us in a room with one double bed. That simply wasn't going to happen. I asked the concierge for directions to a mall nearby -- I was told to either go buy a map or take a cab.
Once we got the right room, however, it was a nice spot. The room was a good size, and overlooked the gardens with a big balcony. We had four in the room, so the bathroom with a separate dressing room came in very handy.
The hotel is in a very good location, and easy to find. It' s a beautiful hotel, but they would do better if they put some of the money they make on rooms into customer service training for their employees.