- jwagner
- First Reviewer
- 4 out of 5
- Avg. Member Rating
- 411
- Reviews
-
75
- Photos
Warning! Warning! Warning! Warning!
- March 9, 2009
- Rated 2 of 5 by
a traveler from Travelocity.com
Overall the room we stayed in was quite nice and clean. It was a 2 bedroom villa with lots of room. Our group consisted of 6 people and we did not feel cramped. However, the Warning is that this resort is a time share and they do not take no for an answer! We knew this going into it but was very surprised at their rudness towards us saying no. Here, they offer you a surprise package that consists of hand soap, shampoo, toothpaste and a razor along with some coupons. They also offered a free breakfast and 75.00 if we attended a 1.5 - 2 hour presentation about the timeshare that starts at 7:30 am. We agreed and collected our money. The next morning at 6:30 am we were rudely awakened by a phone call seeing if we were up and getting ready for the presentation. I don't know who these people think we are, we know how to set an alarm and wake up in time. My friend and I went to the presentation and were informed on our arrival that our wives had to be there as well. My wife was very tired and my friends daughter was ill and her mother was staying with her. They wanted us to come back at another time but declined and offered to give the money back. They pushed us to get our wives there but we said no and walked out. One hour after that, they called our room and offered another 25.00 if we would come back. We had to say no repeatedly before they left us alone. We only stayed one night and got alot of hassle for not attending their presentation.
Great Vacation BUT, please read before booking.
- March 3, 2009
- Rated 4 of 5 by
a traveler from Travelocity.com
The resort is beautiful! When we checked in and given a room in the Cascades. They have different sections to the resort. The Cascades, The Lakes, and The Villias. We were told by the front desk that the Cascades would be their suggestion. They said it's the newest built.
When we entered the room, it stunk, and it was old. I went back to the front desk of the resort and requested to be moved to another room in a different part of the resort. I wanted to see the room first before moving. They gave a key to a room in the Lakes! WOW! Now that was a room you expect from a resort. It was new, updated, smelled great and BEAUTIFUL!!!!!!! I went back to the front desk and asked to be moved. I was charged $30 a night more to upgrade but it was worth it. The secert is the Cascades might be built last but the other sections have been redone recently.
Remember: This is a time share resort, so when you check in they try to pressure you into attending the sales meeting to inform you about the different properies they have available for you to purchase. They were very nice to me untill I put my foot down firmly and said NO I'm not interested. They were very upset and said to me "Well I guess you know everything, so you don't need to attend our meeting". I simply walked away and enjoyed the rest of my vacation.
Great alternative to Disney Vacation Club
- February 21, 2009
- Rated 4 of 5 by
a traveler from Travelocity.com
Very nice resort with easy access to Disney by car. We are DVC members, but stayed a few nights when there was no availability at Disney. The two bedroom suite was huge, the resort was clean, and the tennis courts were great (13 courts, 10 of them clay). Just the anoying phone call for time shares at 8:30 in the morning after coming in late the night before. After politely saying no, no, no, that was the last we heard about it.
THE WORST EXPERIENCE I HAVE EVER HAD IN ORLANDO
- February 19, 2009
- Rated 2 of 5 by
a traveler from Travelocity.com
It took more than an hour to register and when I finally registered, the room was not ready and I had to return for the key which took me another 45 minutes.
The sheets in the bedroom and sleeper sofa where dirty and disgusting. I live in Florida and travel to Orlando at least 6 to 8 times a year. We decided to give it a shot with this hotel, but never again.
Awesome Resort
- January 3, 2009
- Rated 5 of 5 by
a traveler from Travelocity.com
We found the resort awesome! We found there was plenty to do right at resort if you like a quiet place to relax. We had our days booked pretty full with theme parks and such. It was nice to come back to resort and relax after day at the parks. Excellant location to Disney and Universal. Villa was recently redone, clean and average for accessability issues for wheelchair users. Lots of room for family! Our teen loved the pool and games room, wanting to spend more of his time at resort rather then parks.