Doubletree Hotel Norfolk Airport
- 3 out of 5
- Avg. Member Rating
- 6
- Reviews
Family Vacation
- June 24, 2008
- Rated 4 of 5 by
a traveler from Travelocity.com
In June of 2008 I took my family on vacation to Virginia Beach. The Doubletree Hotel Norfolk Airport was a great value for the money. The location was great. There are a lot of restaurants nearby. Wal-Mart is just down the street, which was helpful and the hotel is literally located in a mall with a movie theater next door. It was clean, the beds were comfortable, and the staff was friendly. Virginia Beach is only 15 to 20 minutes away.
The negatives............The pool was mediocre at best. No shallow pool for the kiddies. The computers in the business center did not work. The carpet was old and a little stale (not too bad though). The area around the hotel is urban with a lot of youth crowding the area. I had no concerns with safety but it is definitely not a quiet locale.
In general our stay was good and I would stay there again. The property is just a little below what you would expect in a Doubletree property. Happy travels and I hope this helps.
Not on Par with Other Doubletrees
- October 25, 2007
- Rated 3 of 5 by
a traveler from Travelocity.com
Room was fairly large and clean and beds were comfortable. We got there very late but the front desk was prepared for us and we even got a welcome cookie even though it was midnight. The hotel is undergoing well deserved renovations on the entry level and the restaurant which was closed. The renovations dirt and grime mad a poor first impression. The hotel did offer a coupon for a free hot breakfast in the mall next door. This experience was extremely poor; eggs cold, coffee poor and you are sitting in the middle of the mall eating with plastic utensils..........skip the breakfast. It will be worthy of a second look after the renovations but until then expect inconveniences but at a fairly reasonable rate for the area.
Extremely Disappointed
- April 11, 2007
- Rated 1 of 5 by
a traveler from Travelocity.com
My whole experience was a disaster. Our reservation was for 2 non-smoking double rooms, instead we got 2 King Smoking rooms for 3 adults and four children. When my sister asked the person at the desk if the kids should sleep on the floor, she responded that my sister said it, she didn't. We left the hotel at 9:15 p.m. to go elsewere. The staff was rude and uncooperative. The hotel manager never responded to my telephone calls. I will never stay at a Doubletree Hotel.
Disappointed
- February 2, 2007
- Rated 3 of 5 by
a traveler from Travelocity.com
The hotel staff was very helpful and friendly. Hot water in the sink was hard to come by, but showers were not a problem. Elevators would get stuck on floors so you have to wait for almost 10 minutes. Office staff had to put in the key to make the elevators work. The on-site restaurant staff was either understaffed, new or were not trained. I had to wait to be seated for almost 20 minutes and was not served coffee upon seating. The staff was not rude but they just ignored customers and did not understand that people have schedules. The service was horrible.
Vaca
- June 18, 2006
- Rated 5 of 5 by
a traveler from Travelocity.com
The hotel was very nice,stuff was really friendly & helpfull, the rooms were cozy & clean.The pool was fantastic! the only negative -no free continental breakfast.