- 3 out of 5
- Avg. Member Rating
- 4
- Reviews
Not worth the money
- July 13, 2008
- Rated 2 of 5 by
a traveler from Travelocity.com
This hotel was rated 31/2 stars but should have been rated one. The first room they had us in had an overpowering smell of smoke. They only changed our room when I explained to three different people that I have a smoke allergy and would not be able to stay in the room. The second room smelled musty and was very small. We barely had room to move around. The staff at the desk was unfriendly and never knew the answers to simple questions asked about the city. I travel several times a month and have never had the desk staff at least say good morning/afternoon/evening. Pay the couple of extra dollars an stay at the princess hotel.
Comfy bed, extra pillows & blackout drapes Very nice.
- November 18, 2007
- Rated 4 of 5 by
a traveler from Travelocity.com
We came in a day early - 1st leg of Holland America tour - because I'm from Fairbanks & hadn't been there for years. The room was great. bed was very comfortable and there were extra pillows.
There are black out drapes so you don't need to worry about how to sleep in a room that has sunlight still shining in at 11:00pm. We only ate one meal at the hotel - very average, not worth the cost but at least it was convenient.
Staff - friendly and helpful if not terribly knowledgeable about the city itself.
Good location
- January 17, 2007
- Rated 3 of 5 by
a traveler from Travelocity.com
Nice base camp. Eat elsewhere.
needs new cook
- June 10, 2006
- Rated 3 of 5 by
a traveler from Travelocity.com
The rooms were beautifully furnished. The Red Lantern served the poorest piece of salmon I have ever eaten. It was supposed to have been pan-seared but instead tasted as if it had been breaded and then cooked dry almost to the point of inedibility. The Northern Latitudes Breakfast Buffet consisted of overcooked, rubbery, and tasteless scrambled eggs and greasy. Everything else on the buffet was lukewarm and not being held at the required temperature of 140F deg or greater. They should have allocated some of the $34 million spent for refurbishment on a kitchen staff that knows how to cook.