Country Inn and Suites Phoenix Airport at Tempe
- 4 out of 5
- Avg. Member Rating
- 9
- Reviews
Recent stay
- June 5, 2009
- Rated 5 of 5 by
a traveler from Travelocity.com
Great accomodations. The Desk Staff were very friendly and helpful. Appreciated the shuttle service to nearby attractions. Rooms were attractive and clean. Breakfast provided was a plus. Would definitely stay there again. The location of the Tempe, AZ hotel is probably the only negative, as the area is currently under (road)construction. However, once you get into the hotel, it is fine, and eventually there should be less congestion there.
Nice Stay
- January 3, 2009
- Rated 5 of 5 by
a traveler from Travelocity.com
Good Safe Locaiton, Nice ammenities, Helpful Staff, convenient to ASU
Not Great
- December 17, 2008
- Rated 3 of 5 by
a traveler from Travelocity.com
I was in town for one night, traveling on business. I called to verify I could check in early and was assured my room would be ready at 1. I should add, it was pouring rain. So I killed some time at the mall and then arrived at the hotel at 1. I was told that check in time is 3 (which is why I called to verify I could check in early) and rudely dismissed. The front desk clerk didn't even give me the option of waiting - she just told me there's nothing she can do.
So I plopped myself in the dining room and fired up my laptop. I was there for about 45 minutes when someone else from the hotel staff came and advised me my room had, indeed, been ready at 1. Why the other person at the front desk told me otherwise, I have no idea. However, they were accommodating me; I was just irritated about how things went down.
The room I stayed in was supposed to be a king jaccuzzi suite. It had the requisite jaccuzzi, but it was in no way a suite. It was a bed, tv (with lousy cable), and a big tub in the same room. I was completely disappointed and will not stay at this hotel again.
Also, when I asked if there was a local Circle K, Walgreens, or CVS, I was directed to a Shell gas station with a mini mart. There was a 7-11 right up the road from it, but the front desk staff didn't seem to know that.
Wonderful Place To Stay
- October 6, 2008
- Rated 5 of 5 by
a traveler from Travelocity.com
For the money this was a tremendous value. Nice friendly staff. Very close to ASU if you have kids there and are looking for somewhere to stay. Breakfeast was excellent and included in stay. Rooms were comfortable and clean. Highly recommended
Don't count on the shuttle.
- April 6, 2008
- Rated 3 of 5 by
a traveler from Travelocity.com
The hotel really likes to promote its shuttle service within a five mile radius. My office was 2 miles away, and I had a difficult time getting a ride. Even after making reservations for the shuttle, I had to wait once for over 30 minutes, while the driver ate dinner. One other time I asked the driver if she could drop me by my office on her way to the airport, she said she was on a tight schedule, leaving me to walk to work. My company put me in this hotel because I would have shuttle service to and from work. Don't count on it being there. Not to say they will not take you if it's convenient for them, not you. The rooms were fine, clean and comfortable. The breakfast service was adequate. Front desk staff and shuttle service were totally uncacceptable.