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Quote: I've stayed here while in town for work several times, and I've never been disappointed.The hotel is always clean and my room was comfortable and roomy. The staff here has been friendly and helpful (suggesting restaurants, or giving directions). The... Read the full Quality Inn West End review
Quote: This hotel was in a good central location for my business needs. No frills - stay was good for the price.
Quote: The first room we were assigned had a leaky ceiling in the bathroom and water laying on the floor. (A patch on the ceiling indicated that they'd unsuccessfully tried to fix this problem in the past.) So we requested and received a new... Read the full Quality Inn West End review
Quote: Sure it's not the EMBASY SUITES, but it was clean and I had plenty of hot water. It took a while becaue we were on the fifth floor. We found the room to be clean, neat, non smelly, quite and overall very nice. Although a new mattress would be... Read the full Quality Inn West End review
Quote: The hotel was a Quality Inn, but alas we saw no quality. Our rooms were never cleaned and I had to ask for more toiletries. The beds and pillows were very uncomfortable. It was a reasonably priced hotel that disappointed me from the pictures I was... Read the full Quality Inn West End review
Quote: Second nights stay, awoke to water pouring through ceiling. Gathered luggage and went to checkout. When I explained to the clerk the situation, she simply said, I'm sorry, someone must of have run over their shower. Well, let me tell you, it... Read the full Quality Inn West End review
Quote: showers did not work - no hot water.
Quote: We stayed there with a group of cheerleaders. I had read warnings of dirt, and mold but the team mom didn't. We arrived at 5 p.m. and the rooms were still being cleaned. The girls were booked on the same floor and the rooms weren't. About 8 p.m... Read the full Quality Inn West End review
Quote: We chose this hotel for it"s proximity to I-64, and it"s pet friendly facilities. The room wasn"t fancy, but it was clean and comfortable. There were no restrictions regarding our dogs (they allow up to 3 pets), just a $* pet fee. No... Read the full Quality Inn West End review
Quote: Pre-registered for a Non-smoking room. Was placed on a Smoking FLOOR and told all the non-smoking rooms were sold out before I made my reservations online. Housekeeping: Have to REQUEST fresh sheets and towels, or you will have to reuse (if you... Read the full Quality Inn West End review