Stay at Essex,Chicago
- May 5, 2009
- Rated 2 of 5 by
a traveler from Travelocity.com
I had problems at the hotel. My personal items were disposed off by somebody from the room. When I complained at front desk ,first they declined or ignore it. Then I called travelocity to move me. I believe he was the manager and he said he was going to have security check and I should go back to room. No body turnedup. After one hour when I made call to travelocity. I went back to front desk and then they gave me supplies to replace mine one.
Adequate room service was on Sunday,Apr.26(?). Rest were a hog wash. No display card in room for Do NOt Disturb.
I do not believe I will again use travelocity unless I do not have any choice. I had better luck with other agencies.
Good value
- February 27, 2009
- Rated 4 of 5 by
a traveler from Travelocity.com
Our room was on the small side, as was the bathroom, but it was quiet and the bed was very comfortable. It had the duvet-type beddding, instead of a nasty bedspread, and I always appreciate that. We paid $* for our room, and were happy to find a mini-frig, coffee pot, and ice down the hall. Parking was $37. Lobby's small, but who cares?
Huge swimming pool, sauna and workout area at no extra charge.
Anonymous
- February 20, 2009
- Rated 4 of 5 by
a traveler from Travelocity.com
Just an FYI. Hotel was ok, would stay again. But would be nice to know that parking costs THIRTY-SEVEN dollars a night!!
Perfect Location
- February 18, 2009
- Rated 4 of 5 by
a traveler from Travelocity.com
This hotel is very close to the Shedd aquarium and Field museum, that was the main reason why I booked it, and that it is one of only a few hotels in downtown Chicago with an indoor pool. We were quite pleased with how easy it was to find. The parking garage is on the side street, so we did have to go around the block. Parking in down town is very expensive, Even here plan to tack on * a night for your vehicle to be parked in their garage, but that does inclued the valet, so not a terrible price. The pool was very spacious, but a little cold. The front desk staff were quite friendly and knowledgable about the neighborhood,(there is a Walgreens within about 10 blocks) and sending us to a very good steakhouse for super(Millers Pub). Other than the cold pool I'd say the only thing that was a negative was the noise, you can hear conversations in the adjacent rooms, as well as the noise from the train a couple blocks away. All in all a pretty good stay, and the restaurant down stairs is very good for breakfast and quite reasonably priced.
Great Stay
- January 13, 2009
- Rated 5 of 5 by
a traveler from Travelocity.com
A fantastic place to stay when visiting Chicago. They have really updated the rooms with flat screen televisions, mini refrigerators, nice decorations, etc. The bathroom was small but functional. The location was absolutely fantastic, and the restaurant in the lobby was good and reasonably priced. The free shuttle was a nice add on as well. The only problem we had were the maids slamming the doors early in the morning when cleaning the rooms around ours.