Hilton Garden Inn Albany Airport
- 4 out of 5
- Avg. Member Rating
- 7
- Reviews
Very Good!
- February 7, 2009
- Rated 5 of 5 by
a traveler from Travelocity.com
The Internet was free, and there were 2 queen size beds in my room, it was a nice stay in the Hilton Garden Inn. It was a good deal! If I will go to Albany again, I will definitely stay at there!
Call ahead
- August 1, 2008
- Rated 3 of 5 by
a traveler from Travelocity.com
We stayed here and had several problems. When we arrived we were informed that the pool was closed and when we asked when it was going to be opened the desk clerk said the next day. This cycle went on the entire trip......until Sunday night when they finally opened the pool. On the 2nd day the guy at the front desk basically told us to go stay at another hotel if it was a problem......
The internet did not work the 2nd day and they claimed it was just us, we talked to three other guests and all of them had internet problems as well. I actually overheard the front desk clerks discussing the internet problems the hotel was having, this was after I spent 1 hour on the phone with support. Why could they have not just been honest and saved me that hour of wasted time...........? BTW, support basically blamed my laptop.
My husband travels all the time and he swears by Hilton, he could not believe all the issues we had. I guess it makes a difference when you are a Diamond customer versus a regular customer of Hilton.
We ended up moving to the Hampton Inn and Suites in Saratoga Springs and I highly recommend that hotel
Nice Get-a-way
- April 20, 2007
- Rated 4 of 5 by
a traveler from Travelocity.com
Lovely hotel...Spacious room.GREAT EXERCISE ROOM...Easy access to Interstate 87
Nice Get-a-way
- April 20, 2007
- Rated 4 of 5 by
a traveler from Travelocity.com
Lovely hotel... Spacious room. GREAT EXERCISE ROOM... Easy access to Interstate 87
Great stays
- March 31, 2007
- Rated 4 of 5 by
a traveler from Travelocity.com
This hotel is great for business travelers and those passing through. The beds need to be updated (getting soft). Overall clean and friendly hotel. Food is overpriced and so many different places to go on Wolf Rd. Bar with beer and wine convenient.