Four Points by Sheraton Austin

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  • 7800 NORTH IH 35
    Austin, Texas 78753
    512-836-8520
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burkey
First Reviewer
4 out of 5
Avg. Member Rating
4
Reviews

Staff friendly but poorly informned

  • November 25, 2008
  • Rated 3 of 5 by a traveler from Travelocity.com
Nov. 8 -9 2008 stayed in Suzhou, booked a suite. The room was clean but sparcely furnished, hallway W.C. lacked a hook for a towel or shelf to place any item on. No Mirror or closet in the entry hall. Staff was friendly but the concierge sent us to the Suzhou museum on Monday when it was closed, he also sold us tickets for a 2PM boat tour when the next available was at 7PM. Our departure time was 4PM that day. So the day went poorly. Also don't believe it when they tell you the cab ride or Limo ride to Shanghai is about one hour. If there is traffic, it is easily 2hours. I would look around befoer going back. I felt we overpaid.

Beautiful Hotel

  • October 17, 2007
  • Rated 5 of 5 by a traveler from Travelocity.com
This is one of the best Sofitel Hotels I have stayed in, anywhere, staff are amazing and speak English and the hotel is stunning if you are every in Suzhou try it.

An excellent hotel overall

  • May 12, 2007
  • Rated 5 of 5 by a traveler from Travelocity.com
Went to Suzhou for my business trip during March 07. The hotel is new (I heard that it had been opened for less than a year), and the room is luxury. This is so far the best hotel that I have stayed in Suzhou. By the way, the hotel have fitness center.

Austin Sheraton

  • November 5, 2000
  • Rated 3 of 5 by burkey from Philadelphia, Pennsylvania
With my wonderful experience at the Stephen S. Austin Intercontinental behind me, as a Starwood Platinum member, I choose to visit a fellow Platinum member who had already secured a corner suite at the Austin Sheraton.

While the accommodations at the Sheration were equally spacious as at the IC, the quailty of the furnishing and staff at the IC were superior. This is not to say any requests were denied from the Sheraton staff. They did just fine, and with some unusual requests no less. One area of the suite at the Sheraton did one up on the IC with the bathroom. The Sheraton suite included a hot tub, and the IC did not. Enough said.

Analysis: If you're a Starwood member and not Six Contintent member, and want the Starwood stays, take the Sheraton. You won't be dissapointed. If you want to try something else or a more luxury weekend, take the IC.

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