AmeriSuites Minneapolis Mall of America
- 4 out of 5
- Avg. Member Rating
- 6
- Reviews
Great room - poor service
- February 25, 2009
- Rated 3 of 5 by
a traveler from Travelocity.com
Beautiful hotel, nice large room. Staff seemed annoyed to assist with check in when we did not use the self-service kiosk. One actually said I'm too busy when a co-worker asked if she could check someone in. Not friendly or welcoming. Staff need training on service. With so many choices in the area, I would not bother to stay at this hotel again.
Please....
- July 13, 2008
- Rated 1 of 5 by
a traveler from Travelocity.com
I will never stay here again....from the time we got there until the time we left it was nothing but mistake after mistake.......charging me for things they shouldnt have ,giving me a room that I did not reserve......It was horable.........
Definitely Recommend
- April 1, 2008
- Rated 5 of 5 by
a traveler from Travelocity.com
We stayed here for my daughter's 16th b'day - a quick trip with friends to visit Mall of America. The rooms were awesome and it was nice to have 2 double beds and a pull out sofa. Because the hotel recently changed hands, everything was fresh & new. Very contemporary decor which gives it a lot of elegance. All of the staff were amazing - building services, front desk, housekeeping and shuttle drivers. The shuttle to the airport & Mall of America were always on time. Although the hotel is located near the airport, the plane noise did not affect our sleep. If we ever head out that way again we will definitely stay here.
Great room and staff- no hot tub- cold pool!
- March 20, 2008
- Rated 4 of 5 by
a traveler from Travelocity.com
Room itself was one of the best ever. Super clean. Awesome beds. Nicely decorated. Large hi def flat screen TV. Was set up like a suite, with semi- separated sleeping and living area. Living area had a large L-shaped sofa, dining table and kitchenette with sink, refrigerator and coffeemaker. No microwave. Staff were super. Free breakfast included cereals, fruit, bagels and other bread-type items, yogurt and beverages, but you had to pay extra for hot items, like egg dishes or waffles. Didn't have time to check out fitness center, but the pool experience was not a good one. The water temp was very, very cold. Plus no hot tub to warm up in!
My kids wished they could live there...
- March 5, 2008
- Rated 5 of 5 by
a traveler from Travelocity.com
The room was absolutely beautiful and very spacious. My daughter actually video taped it to show to her friends. The staff was very helpful and accommodating. Bring your own lotion, as the hotel only supplies shampoo and cream rinse. I think the 40 - 50" TV was the kicker for us. The living room had a huge sitting area with a playpen-like sofa. Breakfast was minimal but did offer a cook to order for a fee. Small 24-hour snack area so you never need to be hungry, no matter how late you arrive.