Excellent water park with plenty of lifeguards to have kids 10 and over be safe playing by themselves. Good service and minimal lines - great place for a family vacation.

The overall experience was awesome. However, I need to let people know that they charge you $ plus $ tax incidental charge per day. This is not told to you when you book the stay there. It's for all the amenities that the hotel provides. The water park was great, the room service was a little slow. Housekeeping went out of their way to personalize the room when they cleaned it. The room service and the food in the wet bar are very expensive. We found that drinks and food was all expensive and I would suggest getting a cooler of your own and keeping your own snacks and drinks in it. There is plenty of shopping around the resort along with lots of other restaurants. We found the locals to be very helpful and friendly. I would also suggest staying here through the week, because on the weekend some of locals to tend to overcrowd the waterpark and pool. It's supposed to be for resort residents only, but somehow they manage to get in.

This Resort has everything. From the moment you drive up, you know that you have arrived. Staff was wonderful and professional. They were a wealth of information. Where to go, where to eat, how to get there. The suites were very nice, bathroom a little tight (Not in there long), balcony was a wonderful upgrade to have. Never left the grounds for dinner, they have several restaurants that would be good for even the most hard to please eater. There are not enough wonderful things to stay about this resort. Next time I will stay longer.

I booked this hotel because of the attached waterpark, I was thinking that it would be better than battling with the crowds at the public waterparks. The check in was easy and the young man who guided us to the room was pleasant. The room was nice, clean and had good facilities. Hairdryer, coffee, fridge etc. We rushed down to the waterpark as soon as we had unpacked...what a disappointment. This is no more than a winding river swimming pool and 2 slides. No lockers available, people were just leaving their stuff on the chairs. It was 4pm and it was quite empty but the river was so full of empty tubes that one could hardly move around it. The unpleasantly stern guards or staff made no effort to free things up and when I got out of the tube to clear the way I was told to stay in the tube. We left after 20 minutes. We decided to try the adult pool and hot tub. The pool was so cold that I thought I was going to have a heart attack. The hot tub was so hot and full of chlorine that the skin on my leg blistered and my eyes were streaming. All in all not a successful water experience. Next day we went to Mesa to a proper waterpark. Waste of time unless you like golf.

Staff was friendly and excellent. Housekeeping kept the room sparkling. Room looked totally redone - like a new hotel room. Plenty of storage in bedroom and vanity furniture. We stayed in the Camelback section, and it was a perfect location to two pools in our section and a short walk to the Oasis (water park) section. Golf course was gorgious, and its staff was excellent. Gym was fairly large for a hotel/resort gym and equipment was up-to-date. The current hotel lobby is breath-taking; we can't believe that they are building a new one!! We totally recommend coming to this resort. If we come back to Phoenix, we'll stay there. Also, its location to Interstate 10 was so convenient. Plenty of markets, restaurants, movie theatres very close by if you chose to leave the resort. This is a 5-star resort in our minds (out of 5 stars)!