The service was great. I found a very active and expert concierge. I wasn't able to find the Manolo's shop and the man didn't even let me finish the word before he was writing me the address.

When it's raining, they have an umbrella for you!

A suite at the PLAZA, overlooking Central Park in the snow with a fireplace and amenities that were rather grand. Location was awesome and we watched the horse and carriages give grand tours. The rooms were HUGE. Although we stayed over an extra day because it snowed and the plane could not fly out & we were moved to a regular room & it was cramped and extremely small overlooking the dumpster. So if you can't afford a suite, go elsewhere! The lobby was elegant and always filled.

This is THE place in NY. If you can afford it, stay here. The address is so centrally located and the amenities are too many to mention. The food is unique and the ambiance will make you feel like royalty. They have many rooms to offer that fluctuate in price. The cheaper ones have a view of a wall or an inside courtyard. Not a nice view!!! But the more expensive ones have marvelous views of Central Park. I consider that the Plaza is THE hotel in NY and it's only real comparison is the Waldorf Astoria, great hotel too but a little farther away to the main shopping and walking areas.