Revengeful Manager
- September 20, 2009
- Rated 1 of 5 by
bussTrav from East Coast, New York
In my last business trip I wasn't even checked in that hotel yet when one of my coworkers mentioned to me that I'll be staying there according to the front desk clerk. So I asked the manager how come they do not respect my privacy one of the most important rules in the hotel business, and he denied everything very aggressive and arrogant but he slipped the fact he was talking to a woman. When I asked for his name and business he tossed a notepad in my face to write it myself. After I called Choice Hotels (I'm a Diamond member with over 200 nights / year in their chain) and registered the complaint, he the manager, without my knowledge checked me out of my room while I was at work and waited for my return around 11 pm to tell me to leave the hotel without my belongings and my professional gear that he withhold at his discretion. I had to call the Police to recover my stuff, and filled in another complaint with Choice Hotels International.