- 4 out of 5
- Avg. Member Rating
- 8
- Reviews
NOT A SUITE!!! FILTHY DIRTY POOL!!! BROKEN HOT TUB!!!
- February 7, 2009
- Rated 2 of 5 by
a traveler from Travelocity.com
We paid $* for this room after looking at other reviews and seeing the pics online. This room is like a Motel 6 with two bed. Nowhere near a suite. The bathroom is smaller than any bathroom I have ever seen in a motel. The bathroom door opens into the bathroom so you have to do this little dance to manouver around the door when you go in there. You just about trip over the toilet coming out of the shower. The pool is so cloudy that you cant see your own feet in the the shallow end and don't even think about opening your eyes under water. The hot tub is half drained and out of order as of Saturday Feb. 7th. We drove all the way from Eugene Oregon and our main reason for choosing this hotel was the indoor pool and hot tub. What a huge disappointment at check-in. No refund was offered. This pretty much ruined our entire trip. If we had known the hot tub was out of order and the pool was allowed to become so filthy we would never have stayed here. You can hear the freeway noise all night long. After checking in we had to manouver ourselves and luggage around a dozen maids carts parked in the main floor hallway. The elevator sounds like its on its last leg. It creaks and rattles. We would never stay here again or recommend this place to anyone.
Friendly Staff
- December 5, 2008
- Rated 3 of 5 by
a traveler from Travelocity.com
The location was right next to the freeway and our room was on that side so there was freeway noise. The sleep timer didn't work on the tv. The beds were hard, pillows inadequate, and my sheets felt like sandpaper.The bathroom was so small that if someone opened the door while you were using it, they'd hit you. The "juice" for the continental breakfast was more like orange flavored water.
The plus side was the hotel was clean and the staff very friendly and always smiling!
Great value for this hotel!
- August 28, 2008
- Rated 5 of 5 by
a traveler from Travelocity.com
We finished up our stay in the NW at this hotel. I was very impressed with the rooms here, the beds were super and the rooms were large and clean. The breakfast was good, though the only complaint I would have is that the staff didn't seem to want to keep the bfast supplies stocked, maybe hoping to dissuade people from eating. Had to ask for silverware, more milk, muffins, etc. We were located close to I5 and the noise was not really an issue. Lots of eating close by to walk to. Pool was a big hit with our kiddos.
Great Experience
- May 6, 2008
- Rated 5 of 5 by
a traveler from Travelocity.com
We arrived close to midnight and the people were so friendly and welcoming. I really enjoyed the rooms. Ours was quiet and always neat and clean when we returned. The location was great and close to restaurants and shopping. My kids loved the pool (which was nice being indoors), and it was also quiet and clean. I have to say this is one of the best hotels we have stayed at. Since my sister and family live in Tacoma we will be for sure staying here again!
Great Location, Horrible Service
- February 27, 2008
- Rated 4 of 5 by
a traveler from Travelocity.com
Hotel advertised pool & even called in 800# to verify but when arrived it was under construction & had been. Kids were completely disppointed & front desk staff would not offer any rate reducation or assistance for my troubles. Breakfast offering was minimal. Problems with TV & must PAY EXTRA for Children's stations!