- 5 out of 5
- Avg. Member Rating
- 14
- Reviews
Verry pleased!
- March 31, 2009
- Rated 5 of 5 by
a traveler from Travelocity.com
To sum it all up, The Lenox Hotel was wonderful in every aspect! We are already planing our next trip to Boston and we will be at The Lennox Hotel.
Great Hotel
- March 24, 2009
- Rated 5 of 5 by
a traveler from Travelocity.com
I stayed there with my fiancee for the weekend and what an amazing hotel. The hotel was clean, the rooms were great and they even had a irish pub which served great food as well. The service was first rate. The only issue was that there weren't any valets in front of the building or any spots so I had to park my car myself which normally isn't an issue.
Not Bad but Not Worth It
- February 17, 2009
- Rated 4 of 5 by
a traveler from Travelocity.com
I picked out this hotel for a graduation present trip. It seemed a bit pricy, but worth it to be in the heart of Boston. It was very nice, the rooms were decent sized with a great bathroom and had all the amenities that a person could want. However, when bringing in a rollaway bed for my friend, the staff member broke the thermostat which cranked up the heat. It was mid-summer and 90 degrees out. We called the front desk to have it fixed and they said they would send someone up. We went out shopping for the day and came back to change for the night and the room was boiling. We called the front desk again asking to have it fixed and they said it would be. We came back and had to spend the night in a boiling hot room because the heat was not fixed. The hotel was nice enough to offer a discount for our unfortunate stay here. Also, there is no coffee available in the morning. My mother had to go into the restaurant and purchase a cup of coffee for almost five dollars! What happened to having coffee available for free?? Other than this it was in a perfect location from the T-stop, newburry street, and the Prudential center!!! I would stay here again but hopefully the heat will not be broken!
Awesome!
- January 8, 2009
- Rated 5 of 5 by
a traveler from Travelocity.com
Extremely accomodating! I saved $/night booking online. My boyfriend was sick with a stomach bug all weekend and the hotel made him chicken soup (not on the menu)! They even called the next day to see how he was feeling. Quite room too. Great shopping one block away and great restaurants in hotel with a martini bar too. Everyone from the valet to check in and room service was like being at Disney World. Everyone greeted us with a smile!
I highly recommend this hotel. (I have traveled quite a bit around the world)
Excellent Experience
- September 18, 2008
- Rated 5 of 5 by
a traveler from Travelocity.com
The Lenox offers an excellent experience. The structure is a beautifully restored turn of the century hotel. The location is within easy walking distance of anything in the Back Bay area and half a block from a subway station. Yet it is the friendly and attentive staff that make the difference. You always receive a greeting when entering the lobby. The staff cannot wait to help you with any request. Cleaning staff not only clean the rooms in the morning but return later in afternoon to turn down covers, turn bedside lamp on, leave cookies, etc. The entire building from the basement exercise room to the guest rooms upstairs are immaculate clean. Expect to see them touching up paint somewhere as no scuffs are allowed. Concierge and front desk staff are the most helpful that I have encountered. If you want a great experience in the Back Bay area while remaining a little distance away from the busyness of the major chain hotel towers, I would highly recommend the Lenox.