Fantastic, first-class hotel!
- April 18, 2009
- Rated 5 of 5 by
a traveler from Travelocity.com
This Comfort Inn & Suites was by far the nicest hotel I've ever had the pleasure of staying in! Check-in went seamlessly; they set me up in a room with a frig. due to my being a Type 1 Diabetic & I checked in quickly. I was astounded to walk into the largest, most well-appointed hotel room I've ever stayed in. As you enter the room, the big bathroom is off to the left & contained shampoo, conditioner, shower cap & lotion. The towels were substantial, fluffy & comfortable. Shower, including the water pressure, was great. The closet with full-length mirrors is next on the left. The main part of the room was HUGE - there is a sitting area with couch, two chairs, coffee & end tables, ample lamps, large flat-screen TV, nice-sized work desk & a very comfortable adjustable work chair. Beyond this is the bed area, which contained an extremely comfortable king-size bed, top quality sheets, sufficient pillows & 2 bedside tables w/ lamps. The bed was one of the most comfortable I've ever slept in & the positioning of the bed at the end of the room meant that you are far away from the hallway; there's no way that any hallway noise could wake you up! There is also a 2nd (smaller) flat-screen TV just for when you're on the bed. There are two windows in the room, nice to sit in bed & read while gazing up at the stars, if you're so inclined. The wireless internet was easily accessible, high-speed & very reliable. There was a USA Today paper that I enjoyed reading. The breakfast was EXCELLENT; they had anything & everything you could want, whether you are a healthy-food eater (like myself) or a biscuits & gravy kind of person. Fantastic stay!!
Very nice room
- August 9, 2008
- Rated 5 of 5 by
a traveler from Travelocity.com
I was pleasantly surprised by the room! It had a separate living area and even had a recliner. What a nice touch after a long drive from Tennessee. The staff was very helpful. In fact, I would have to say that are among the nicest that I've encountered. I had a very pleasant experience and would recommend it to anyone staying in Little Rock.
Exceptional Customer Service
- March 30, 2008
- Rated 5 of 5 by
a traveler from Travelocity.com
The customer service here is the best I have ever experienced. The staff, most notably XXX, is simply the best. They are extremely knowledgable about the area, history and pretty much anything you need to know. Deluxe breakfast is great. Rooms are very comfortable. It is walking distance to most of the towns hot spots but the routes you have to go I wouldn't recommend. The great thing is that the hotel offers a shuttle service and will take you there. Beds and pillows and very comfy, free wireless is very handy and if you forgot your laptop, they have computers with internet access 24/7. The downtown area is host to alot of restaurants, nightclubs and historical attractions. There is virtually no shopping whatsoever and the river market is still a work in progress. I was a little disappointed that the pool deck was closed. As this hotel is directly on the interstate, there is no outside area to enjoy the fresh air and the windows do not open, so without the pool deck you cannot be outside without going somewhere. All in all, this is one of the best examples of great customer service I have personally experienced and will definately return.