This is a very old hotel. There is no air conditioning so we had to sleep with the windows open. Noise from the nearby firestation, and general city noise kept us awake,. not to mention the flies. Unusually warm temps (in the 70's and 80's) made the room sweltering. Bath water fluctuated from scalding to ice every few minutes. Slow drains. Hotel borders Union Square, but block away from real seedy section. NO INTERNET SERVICE IN ROOMS - no wi fi, no wired, nothing. Only internet service is in Lobby. Had to bring laptop downstairs. There were two computers provided by hotel, but always in use. We were on the 8th floor. Only ice machine in basement. Condition of room, shabby. Unles you like "old world charm" or "european" style, choose something more modern. Not worth the money.

The hotel staff was extremely helpful in answering our questions and helping us to get to our inrtended destination of activities for the days we were there. The beds were queen size and were good, Maid service was prompt and very good. The only slight problem we had was on the first night we had and inside room figuring that street noise woulf be too loud.The building next to us was a usahostel and had many young prople staying there. The next night was all quiet though and for the whole stay very nice.

The kids were enamored with the Murphy bed and we were all delighted with the 3 bay windows with padded window seats in our very spacious suite. One of the only hotels we found that could comfortably sleep 5-6 people in actual beds - no cots, sleeper couches, etc. Bus stops right outside to take you to Montgomery Station and from there you can go almost anywhere. Lovely breakfast.

This once elegant hotel is starting to show its age but is still great fun for those who are on a budget but want to be in the prime tourist area. The rooms are large and clean with kitchenettes available. The staff is friendly and helpful. Breakfast is well appropriated. There is wireless internet in the lobby but not in the rooms. No hairdryer or A/C (which is rarely needed). We loved the real room key and figuring out what to do with a bidet.