Results 1-10of 16 Reviews
February 7, 2005
The hotel is centrally located in the downtown area, and although Des Moines is not the largest city on Earth, it is still easy to get lost if you don't know where you are going. We always skip the valet parking ($12/day) and park in the city-owned ramp about a block to the west (across from the 801 Grand building). In this ramp, parking is free from late Friday evening until early Monday morning, so if you are staying here on a weekend, it's a definite plus. Also, this ramp is attached to the skywalk system (as is most every other building in downtown Des Moines), so if you can navigate the skywalk system, you get free parking and don't have to walk outside! If you stay on a weekday, the parking in the 801 ramp is still more affordable than the Marriott ramp, although you have to pay every time you exit.
From journal Downtown Des Moines Marriott
March 28, 2004
From journal Des Moines Highlights
Cedar Rapids, Iowa
January 28, 2003
We arrived on Friday night, and the first thing we noticed was that the front door said that this was a non-smoking facility even though we had reserved a king smoking room. We found out that that we could smoke in our room and outside the hotel, but not in the restraunt, lobby, or lounge. For non-smokers, this is ideal, and I would recommend it to them, but I would have wished that the description of the hotel on Marriott's website had indicated as much.
The interior of the hotel (we could see the lobby, restraunt, and lounge) was VERY attractivly done, and if I hadn't been a smoker, I think I would have enjoyed my stay there. The front desk people understood our objections, and were very helpful--cancelling our reservation without penalty and contacting the downtown Marriott to see if rooms were available there. We were able to make similar reservations and went down to the heart of Des Moines to check in.
The staff at the Downtown Marriott were efficient, pleasant, and helpful. We availed ourselves of their valet parking ($12/day with unlimited in/out) and were given a room on the 30th floor with a very nice view of the city lights.
The room, staff, and service was first-rate. The only minor complaint that we had was that room service seemed to be understaffed. For the weekend there was only one room-service person to handle the entire hotel. I don't know if that was because of cost-cutting or illness, but I found it unusual to always get an answering machine when calling room service. However, when they called back, the service was consistently prompt, courteous, and efficient. At one point they must have been really swamped, because the head of security ended up bringing up order.
All in all I was VERY satisfied with our stay there, and would recommend it. Although it seemed to be designed for the business traveler (data ports, a large workspace, etc.) it was quite suitable for a pleasure stay also.
While there, we also visited Marriott's Rennaisance Savery hotel, a few blocks away. This is a restored and refurbished hotel built, I believe, around 90 years ago. Although we did not stay there, we had dinner and caught a jazz trio in there lounge. The food was good, the service prompt, and the music was fine.
I think that the next time we stay, we'll choose the Savery, just out of curiosity. It is tastefully decorated in the public areas and they have what they call "historic suites" that sound interesting.
If we can't get in at the Savery, we'll gladly return to the Downtown Marriott.
From journal Des Moines Marriotts
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