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Quote: The front desk staff were friendly and responsive, though housekeeping was erratic, one day cleaning the room very well, leaving it feeling fresh and well cared for and the next not cleaning the room at all, no fresh sheets or towels and the bed not... Read the full Crowne Plaza Rochester review
Quote: I had the pleasure of staying at the Rochester Plaza Hotel on The 18th of November through the 21st. I am glad that I bookd this hotel and did not waiver by the poor reviews it had been given. I attended a state art conference and it was about three... Read the full Crowne Plaza Rochester review
Quote: I read some less-than-great reviews of the Rochester Plaza Hotel, I'm so glad we ignored them. It was a very nice hotel with a perfect location for why we were in Rochester, The room was large and clean, the staff friendly and helpful. We won't... Read the full Crowne Plaza Rochester review
Quote: I didn't have high expectations for this Hotel after reading some reviews, but I only needed to stay over one night and from the pictures and website it looked like a pretty decent place to stay for the price. I would consider staying again because... Read the full Crowne Plaza Rochester review
Quote: Cheap only because they should only be charging by the hour... That is about all a person can take of this place.. Filthy! Scummy! and the staff care less, they are just there cause they get paid by the hour!!!! Spend your money elsewhere to get a... Read the full Crowne Plaza Rochester review
Quote: Two of the other downtown hotels were full and suggested this one. Tremendous mistake. This hotel suffers from tremendous neglect. Carpet torn up and stained, windows filthy, bathroom dirty, room is tiny, furniture broken and torn, wall paper... Read the full Crowne Plaza Rochester review
Quote: No wonder it was cheap, nobody seemed to be working there, the room was dirty and people were marching in front of the hotel holding boycott signs.
Quote: Let me first say that I was a little worried about booking my room after some of the negative reviews. My experience with the hotel was very nice. The staff were accommodating and my room was clean and quiet. I even had a nice diner brought up to my... Read the full Crowne Plaza Rochester review
Quote: Hotel is undergoing a renovation to improve the quality for the guests. This states that they do want to provide clients with a better product. The noise to the interior renovations was minimal, if at all. Work must have been done during business... Read the full Crowne Plaza Rochester review
Quote: dont waste your time or money. The staff was nice and friendly. Food was horrible, my first room had water in the ice bucket, table with no chairs, when i returned to the room the next day the A/C was soo loud i had to switch rooms. The next room... Read the full Crowne Plaza Rochester review