I found this hotel to be excellent, plus I discovered that (at least in September) there is a discount on your stay, if you include a weekend....it's about $* less staying on a Fri - Sun.. a nice way of saving a little money that can be used to cover other costs. The hotel was very nice and all the employees were quite friendly. While many did not speak any English, there was always someone around who could have assisted, if necessary. (Fortunately, I am bi lingual, so I did not need any help.)

The Staff of the hotel is not professional....

My husband and I were here to visit our baby that we are adopting. This hotel was very accomodating, friendly staff, they even had a family floor with a baby lounge that had just about everything you would need.

"This hotel is THE CENTER for adoption of Guatemalan babies and the happy families are EVERYWHERE. Not a negative, but not totally conducive to a serious business atmosphere. Nice place, but they charge for everything. Not much for the true road warrior."

My wife and I were there to visit our daughter we are adopting. The staff at the hotel went above and beyond their job to satisfy us. They will even go get groceries or pick up medicine for you. It was truly a great stay and we can't wait to stay again. PS...I thought the beds were very comfertable.