Quality Inn And Suites Airport
- 3 out of 5
- Avg. Member Rating
- 3
- Reviews
Wonderful hotel! Clean and Fresh!
- July 12, 2009
- Rated 5 of 5 by
a traveler from Travelocity.com
I have actually stayed at this hotel before, and it just keeps getting better. My first time was during the renovation. I will just leave that at "No comment." But, since then, I've stayed twice with the most recent visit being last week.
The breakfast is one of the best continental breakfasts I've had at a hotel. The beds are comfortable and there are plenty of pillows. The internet is wireless and free, and worked very well for me. Everything is just fresh, clean, and inviting. The shuttle service was superb as well.
It's everything you need in a hotel when visiting Kansas City. Like I said, I've stayed here twice SINCE the renovation and have had no issues. Price, quality, and comfort have been excellent.
Not a good place to stay.
- October 2, 2007
- Rated 1 of 5 by
a traveler from Travelocity.com
Under renovations. Had drywall dust and spackle all over room. Had maid service twice and didn't vacuum or dust! Toilet did not flush right. Had no trash cans-asked for one and never got it. Air conditioner smelled like burnt hair. Left our pillows in room. Called 4 hrs after checkout and our pillows "disappeared".
Bait and switch on check in, internet issues
- September 28, 2007
- Rated 2 of 5 by
a traveler from Travelocity.com
I visited this hotel on Friday September 28th, 2007. I had a $*
coupon from the travel guide that I found at McDonalds. Of Course, they
said that it was no good at my check in. They then completed the bait
and switch by charging me $*for a single night. They then
proceeded to add on a Missouri "tax" of 17% ($*). I paid what they
requested. The room was nothing special, just a typical non-smoking
with a King bed. I settled in and booted up my laptop, tried to access
the wireless network and was asked for a username and login. I called
the front desk and was told that I had to come down to the front desk
in order to get the username and password. I asked the front desk
person to just read it to me over the phone and was told that per her
manager, this was not allowed. After some more questionning, the front
desk person agreed to bring me password/user name to my room. After
waiting 15 minutes with no username/password. I went down to the front
desk and got my username/password. When I talked to the manager and
suggested that they either put the username/password on the bill that
they gave me, or at least allow me to retrieve it via calling the front
desk, I was told that they don't know who will be accessing the
internet. Hotels are supposed to make things easier for the business
traveler, not more difficult.