Crowne Plaza-Omaha Old Mill
- 4 out of 5
- Avg. Member Rating
- 5
- Reviews
Crowne Plaza - West Omaha
- August 25, 2008
- Rated 4 of 5 by
a traveler from Travelocity.com
Very nice and clean hotel. Large rooms and perfect complimentary internet connections. Great buffet breakfast with custom omelettes. Would certainly recommend.
Very Disappointing Stay
- October 19, 2007
- Rated 2 of 5 by
a traveler from Travelocity.com
I was expecting a whole lot more from the Crowne Plaza brand. The property does not seem to have had any noticeable updates in 10-15 years. Common areas were poorly lit with low ceilings and old carpet. The guests rooms did have new bedding. However, the carpet was dirty and old, the bathroom was small with mildew stains on the tile, and the room did not even have a central ac/heat thermostat.
When I checked in, there was one front desk agent on staff. That agent was brand new and took about 10 minutes to check me in. When we asked the front desk about airport transportation, we were handed a piece of paper with directions to the airport. Just a poor overall travel experience.
Very Nice...Very Uncrowded
- October 18, 2007
- Rated 5 of 5 by
a traveler from Travelocity.com
I spoke with the front desk and they said Crowne Plaza recently bought this hotel and has made some good changes. Evidently the word is not out because there were hardly any other guests. For the money, it would be hard to find a better value. They have excellent facilities, they have the "Sleep System" beds which are incredible, and the buffet breakfast is first-class. We only had one real issue, since the hotel was so empty, maintenance decided to do some work on the pool and added 9" of new cold water just before we showed up. So we had to make do with the hot tub but, because of the trouble, they gave us a free movie and free breakfast for our family.
Good Choice
- September 6, 2006
- Rated 4 of 5 by
a traveler from Travelocity.com
Very comfortable & quiet. Nice pool & spa. Friendly, helpful staff
Nice Place to Stay
- June 12, 2006
- Rated 4 of 5 by
a traveler from Travelocity.com
This is a nice place to stay. The pool is absolutely huge, the sauna is really nice, the fitness center is pretty nice, and the lounge/restaurant are pretty nice as well. The staff are not that friendly.