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Quote: Booked two double beds non-smoking over a month before our stay. Showed up to find the manager had ""upgraded"" us to a single king. I explained this was inappropriate as I (dad) was traveling with my 17 year-old daughter visitng colleges.... Read the full Extended Stay America Rockford-East review
Quote: Promised one rate for a month - rate increased (three days before check-in) by 15%. Informed of internet 'monthly fee' upon check-in. Most lights did not work. Front desk staff not very customer focused - (weren't there, did not answer phone,... Read the full Extended Stay America Rockford-East review
Quote: FIRST, we were given a smoiking room despite request for non-smoking months before. Terrible terrible smell, very uncomfortable breathing. SECOND, the TV was erratic, hazy, works briefly when you move the antenna, but really bad and outdated... Read the full Extended Stay America Rockford-East review
Quote: Stayed for 3 nights with my son. The room was simple. Nothing upscale here. Nevertheless, the room was clean and well maintained. There was a stain on the vinyl kitchen floor, but it hardly ruined my stay. The furniture is a bit dated. I loved the... Read the full Extended Stay America Rockford-East review
Quote: I have stayed at this hotel several times now and find the kitchen small but a savings over eating every meal out. I have always been treated very well by the staff. It is comfortable and quiet. Wireless internet is very helpful to me.