The staff was helpful and friendly. They booked our transportation to the airport and printed our boarding passes for us. We had pre-arranged our site seeing, but if you didn't, they will arrange site seeing tours too. The room was clean and confortable. It was are small, however, there is enough room in the closet to hang cloths, have one suit case stand in the closet and the other in the room, this was not a problem. The continental breakfast consisted of sweet rolls and muffins, coffee and tea, orange juice and fruit. This was great for grabing something quick. The evening wine tasting was nice and gave us a chance to visit with other guests and staff, and ask questions about places to go. GREAT location, 1/2 block from Powell Street cable car line which takes you two blocks from Fisherman's Wharf. Walking distance to lots of places, two blocks to Chinatown's main entrance, close to Union Square, BART and if you are a shopper - lot's of big name shopping. We used city transportation (cable car & bus) or walked and always felt safe. Close to restraunts, Roxanns on the corner of Bush & Powell serves a great breakfast, and a mini-mart close by if needed. We would stay here again and recommend it to our family and friends.

Super location on SNob Hill two blocks from Union Square. The Concierge service was examplary, booked limos and rental car for us. Free wine tasting by the fireplace every evening. Beautiful, clean rooms. The heater didn't work but they brought us a replacement with extra blankets and pillows right away. Great service, lovely people. Highly recommended.

Our first room had an aweful smell. When we notified the staff they had another room for us within the hour. Our second room was very clean. Our room was cleaned daily. The doorman was always willing to help and very friendly.

The Executive Inn Vintage Court in San Francisco turned out to be pretty nice, for a budget-priced hotel. The location was great, a few blocks from Union Square and from the entrance to Chinatown, and the amenities, though limited, were great. (Daily wine tastings in the lobby, fireplace in lobby, comfortable seating area in lobby, pleasant room accommodations, cleanliness, friendliness of staff). I could walk to many places or jump on the cable car to others. Others have complained, I see, and I believe that it depends on which room you get. My room was fine, but another guest of the hotel was telling me that he got a room with a poorly draining bathtub and a lot of street noise. You may want to call in advance and ask not to be on the Bush Street sie of the hotel, as that is the source of a lot of noise, especially at night with trash trucks and such coming and going. Cafe Mason, on Mason Street nearby, is a lovely place for breakfast.