Four Points by Sheraton Denver Southeast
- 3 out of 5
- Avg. Member Rating
- 32
- Reviews
Great place to stay,easy to find,close to "everything"-shopping,museums;good value !
- June 28, 2008
- Rated 4 of 5 by
a traveler from Travelocity.com
Located right off I-25, it is easy to get to and from; the staff is helpful; great breakfast buffet so you can eat and get going quickly. We have stayed there five times in the past 3 years and will continue to do so.
This is a HOT value-not
- June 23, 2008
- Rated 3 of 5 by
a traveler from Travelocity.com
The hotel was very nice and contained many activities and facilities that were of little to no value to me and my party. Overall the hotel is very nice, is quiet and is kept well. I visit Denver twice a year and generally have stayed at the Four Points Hotel. My concern this time was the air conditioning which NEVER, during our eight days stay, worked. I asked repeatedly for something other than warm blowing air but it never materialized. Upon checkout, the attendant revealed that "there have been several complaints about this." Unless I can be sure of changes I will not go back again.
Lack of cleanliness, heat, and customer service
- March 30, 2008
- Rated 3 of 5 by
a traveler from Travelocity.com
Upon arrival, we discovered urine stains on the toilet seat. When we turned down the bed to go to sleep, we discovered that sheets had not been changed from the previous overnight guests. There was hair and make-up on the sheets of one bed and shoe prints on the sheets of the other bed. We had to call room service to change the sheets and clean the bathroom. Additionally, we had to change rooms the second night because the heat wasn't working in the first room. After changing rooms and having no heat in the second room, we learned that the heating system worked fine. The hotel just chose not to turn the heat on until 11:00pm even though outside temperatures were near freezing each night. It took over an hour for the hot water to travel through the pipes to warm the air. We had to request a space heater for the room. When we expressed our discontent with our stay to the front desk manager, XXX, his only comment was, " I'm sorry."
Overall, we were very disappointed by the lack of cleanliness of the hotel, the lack of heat, and the lack of customer service. We will avoid this particular hotel in the future.
Fisrt Time user
- November 21, 2007
- Rated 5 of 5 by
a traveler from Travelocity.com
We tried the online travel Flight-Hotel program for the first time on our recent trip from Sacramento to Denver. We stayed at the 4 Points/Sheraton Hotel and discovered it was a very nice, clean Hotel located along I-25 in Denver, Colorado. The one concern I had was there was some sort of a drag queen convention going on the Saturday night of our arrival and my date was extremely embarrassed but other then that it was a very nice experience. The Front Desk people were very helpful and gave us some good advice on dining places near the Hotel. Clean rooms and comfortable beds.
Not a Good Value for the Money
- October 15, 2007
- Rated 2 of 5 by
a traveler from Travelocity.com
This hotel is a maze, it was added on to with no plan. It's under some type of renovation with dumpsters in the parking lot. All elevators do not go to all floors! The rooms are hard to find. When we did find our room it smelled awful, like mildew and wet dog. The Bathroom was dirty and tiny. The shower and bottom of the tub had mildew. This is not a luxurious hotel! Stay at the Wyngate by Wyndham nearby, that's were we'll be! We only were staying one night, and they were booked solid, so we stayed away from the hotel until we were ready to go to sleep. Also, their computer crashed as we got there so it took about 20 minutes to check in, staff was apologetic.