- 3 out of 5
- Avg. Member Rating
- 19
- Reviews
Its not the same as it used to be!
- June 16, 2009
- Rated 3 of 5 by
a traveler from Travelocity.com
The service was good but the hotel itself was disappointing. I don't think I'll stay there again even though it is in a good location in relation to downtown and the malls.
Good place to stay in Downtown Milwaukee
- November 19, 2008
- Rated 4 of 5 by
a traveler from Travelocity.com
My buddy and I drove our Harley's to Milwaukee to see the new Harley Davidison Museum. We were happy to find this hotel right down the street. The rooms were clean and reasonably priced and the food was great too. It was a good place to stay.
Helpful staff
- June 15, 2008
- Rated 4 of 5 by
a traveler from Travelocity.com
I needed to change rooms due to cooling/TV reception and bed issues. Maintenance staff came promptly, were helful and courteous. All issues were resolved. It's 2 blocks to the Midwest airlines center and the convenience store and 3 to the Grand Ave mall.
Would definetely stay there again. And they have free parking ! The front desk staff were friendly.
crumbling room and management did nothing to fix it
- March 9, 2008
- Rated 2 of 5 by
a traveler from Travelocity.com
My wife booked the room because it was close to the Bradley center and thought it would be a good buy for the money. after driving 7 hours we arrived and merely freshened up before going to our concert. the room seemed adequate, but hardly what I had hoped for, or expected for the price. after the show we arrived late and tired. we tried settling in but found that there was no extra latch key for the door, no chain, and the toilet became unusable. despite the troubles we crashed anyway. during the night the air conditioner quit too, and it became stifling hot. the windows rattled in the nights breeze, and we awoke tired and a bit miffed. at breakfast our coupon for 10% off at their restaurant turned out to be for lunch only, then the cash register broke leaving us to wait, then once back to our crummy room I couldn't get the key to work and a maid had to let us in.
when we checked out we brought all of this to the attention of management and were basically sent away. I even contacted corporate and they blew the complaint back to Milwaukee where we finally recieved a response telling us too bad. No refund of any sort, no free stay next time nothing but bad feelings.
I would never stay there again period.
Room OK- Meals Great
- March 5, 2008
- Rated 3 of 5 by
a traveler from Travelocity.com
Rooms need to be upgraded but OK for the price. Location of hotel is great for downtown activities; museum, etc. Free parking is great.
Restaurant and lounge is clean, great food and bar service. This place was not used much but is excellent value and would return for meals/drinks.