Looked at several hotels online and finally decided on the Wyndham. We were so happy with our choice. Sumptuous bedding, nice view, plush towels. Very happy with the in-room facilities, especially the CD player. The staff was exceptional...dealt with 3 different concierges, and they could not have been more helpful. The location was incredible...a short block from Michigan Avenue, right at Magnificent Mile. Lots of choices for parking garages nearby, and enough good restaurants. We walked to fireworks on Saturday night, walked to Water Tower Place, Borders, Gino's East, the Spanish Cultural Center, India House restaurant, etc, etc, etc. We listed this under "Romantic Weekends"...and so you'll know, those chairs are definitely ergonomic. We'd stay at the Wyndham any weekend.

After being eaten alive the first night, I contacted the front desk. Housekeeping changed the bedding completely, without checking for bugs. Apparently the bugs were in the mattress because the second night was worse. I was bit twice in 15 minutes and moved to the room's other bed, which was blessedly bug free. I slept fine in the other the last two nights, but I was shocked that no one looked into my complaint -- nothing was done and I was charged full rates. Also, the room was mediocre, the cordless phone didn't work, Internet access was poor and $10.95 per day extra, furnishings were lower quality and worn, no second mirror in the bathroom, nothing above a two-star hotel. The one positive was that the staff was very nice, many were very helpful in other areas, but I was astonished that no one even bothered to check into my problem. As friendly as the staff was, I cannot recommend this hotel to anyone.

Four of us stayed in a double bed room and found we had more than enough room. The beds were very comfortable. The room was bright and clean. We liked the location, close to Michigan Avenue but not in a congested area. Since we were right by the hospital, we did hear the ambulances at night, but we were tired enough to be able to fall asleep. The concierges, xxx and xxx, were very helpful to us with directions and restaurant choices, and helped make our stay very enjoyable. I highly recommend this hotel and would stay here again.

An absolutely GREAT location, walking distance to all of River North, Mag Mile. The hotel was very accommodating, check in was supposed to be at 4pm, the room was ready at 11:30, the hotel was also able to comply with our request for a king/smoking. The room had no view, but on this trip we were not interested in a view. Had air conditioning problems that were dealt with quickly and to our satisfaction. The only problem we encountered was parking was listed as included and the hotel said it was not. I had my printout that showed parking included and they honored it without any hassle at all. We spend a number of weekends in the city and I would definitely choose this hotel again.

You can't get a better location if you're looking to roam Michigan Avenue. Their concierge desk is terribly friendly & did a great job of recommending places to eat & go out. The only problem is the beds are so comfy you may not want to get out of them in the morning & see the sights...