Comfort Suites Mission Valley
- 3 out of 5
- Avg. Member Rating
- 49
- Reviews
Nice front desk, not nice in the back.
- May 18, 2009
- Rated 2 of 5 by
a traveler from Travelocity.com
Of the three hotels that I reserved for this particular trip, this costs the most and I was under the impression it would be the best. Unfortunately, I was wrong. The good thing about this hotel the lobby, roomy breakfast area, and nice pool. The bad thing was security or the lack of, there was graffiti on room doors, you had to use key cards to get in your rooms off of the stairs, which was the encouraged way to get to the higher floors there were two elevators, a nice one by the lobby and a not so nice one by the pool in the back central part of the hotel. The room was your basic size hotel room, reduced in size by a wall cutting the room in half, to allow them to say it was a two room suite. Yes two tv's was nice, but we were so squished in I pretty much had to put my pack n' play right next to the front door. The room was smaller than a basic room as a result. So it being a suite is a huge stretch of the imagination. The final problem I had with this hotel was the fact that there were signs hanging all over about it being a Non-Smoking hotel, yet people were smoking all over the place, when I mentioned it to the front desk they wanted me to tell them who it was and what room number they were in, since I saw more than one, and I wasn't following them around--goes back to the lack of security. Anyway, the pool was great--except for the fact that all these strange men were lurking about watching you as they got away with smoking on the grounds of the hotel.
Not bad but definitely not good service
- April 27, 2009
- Rated 2 of 5 by
a traveler from Travelocity.com
The hotel itself is not bad, the breakfast is a joke. The pictures that they show of a deluxe continental breakfast must be from a different hotel because this hotel does not offer any of that. We ended up finding a grocery store close by and buying yogurts and other breakfast items since we have young children and they did not want to eat toast every morning for breakfast. The only reason why we chose this hotel over some others that were rated in this category was because of the continental breakfast. Next time I would stay at the hotels in this category that were the same price that offered free parking (which this one did not), and go get breakfast at the grocery store (which is what we did anyways). The pool was nice but the king suite is tiny. Our room was given away at 10pm when we got there because it is all first come first serve. So after explaining that we were not sleeping on the floor they finally gave us an upgrade which was worse than the King room I had originally reserved which was the King room w/couch. They originally tried putting us in a room with two double beds and my husband is 6'5". They said that they always overbook their rooms which is terrible customer service. There were no chairs to sit on, only the bed and two small children under foot. The housekeeping staff seemed very polite and nice but the rest of the place was not that great. The fact that you had to pay to park when they have their own parking lot is a rip off. I don't know that I would stay here again but if you just need a bed its okay.
Nice room for kids and family
- April 7, 2009
- Rated 5 of 5 by
a traveler from Travelocity.com
The room was clean and well stocked with great quality towels pillows and bedding. The bed was more comfortable than mine at home and the pillows were in a word, devine.
The breakfast was a nice surprise with everything from scrambled eggs, home made waffels, sausage to the regular continental style items. The pool was a wonderful 90 degrees and the spa was quite relaxing. I was surprised to be charged $7.00 a day for parking but I did not mind paying after I did not have to search for a parking space close to the entrance. The staff was helpful, polite and knoledgeble.
Overall Okay for the value
- March 29, 2009
- Rated 3 of 5 by
a traveler from Travelocity.com
3/17 thru 3/21/09 - The rooms were clean. The hide-a-bed in the couch was all springs and very uncomfortable for my daughter (18). The free breakfast looked nice but was so crowded every day that we ate at a restaurant instead. Maybe if you go to eat early around 7AM it wouldnt be so crowded? I would think it's more for families with young children. It was noisy because when the doors close for the surrounding rooms it wakes you up which seemed to be constant in the morning. The pool was nice. Plenty of towels and coffee. The site for this hotel offers free parking but they tried to charge us when we were there. Still overall a good value especially for families with young children.
more than we anticipated
- December 7, 2008
- Rated 4 of 5 by
a traveler from Travelocity.com
For the price this hotel was great.. I was impress on how the grounds were beautiful and well maintained and the pool was cared for every day. the cleaning lady for our room got down on her knees to wash the bathroom floor. I saw vacent rooms carpet being cleaned. Our granddaughter enjoyed the bunkbed. The fittness room was nice for me. Tne only thing we had to complained about was that a soccer team was staying there also and it didn't matter what time of the am it was. They managed to eat all the bannanas and take up all the seating area. The eggs I think were powdered. not tastey. It was too cold to sit out on the patio and eat.. All said I recommend this place in a heart beat.. The setting was beautiful reminding me of Spain. Not a complaint with the staff.P.S. IT costs 25-28$ by taxi from the airport