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Quote: Staff needs customer service training. Cleaning staff did not changed linen, even when we requested after 3 days of no service (3 days not service because we requested). However, they need it to replace linen on the 4th day, and they did not.... Read the full Holiday Inn Express Hotel & Suites Dublin-Pleasanton review
Quote: Very comfortable stay. Excellent quality room! Very good breakfast and very comfortable beds!
Quote: The front desk staff took good care of all our additional booking needs, dry cleaning, directions and more. A quiet hotel with clean, comfortable rooms. This was a "family" stay and it was a pleasant one. An IHOP right across the parking lot so if... Read the full Holiday Inn Express Hotel & Suites Dublin-Pleasanton review
Quote: I was in Oakland for my mother's hospital stay. Traveling alone . This is a very safe comfortable place to stay. The front desk greated me warmly when I arrived. I was exhausted and he was very helpful in getting me settled. The beds are very... Read the full Holiday Inn Express Hotel & Suites Dublin-Pleasanton review
Quote: I stayed at this hotel this week and it appears to have just been completely remodeled. the room was beutiful and looked brand new. The bathroom was done in marble like you would see in a 5 star hotel. The continenrtal breakfast was really... Read the full Holiday Inn Express Hotel & Suites Dublin-Pleasanton review
Quote: The rooms are VERY nice. They are reasonably priced. The staff could use a few customer service lessons.