Where do I start?
- September 1, 2008
- Rated 1 of 5 by
a traveler from Travelocity.com
I stay in quite a few hotels here & there...and we stay CHEAP...I mean CHEAP. We picked here just for convience...and we picked wrong. Plus we forked out more money than we usually do...thats why I am so disappointed.
We check in, get to our room and (this is my husband's complaint) there was no remote for the TV. Go to the front desk- end up exchanging two diffrent remotes- none of which worked. They even asked us to program one of the remotes...
Ask for extra pillows- as there are only two pillows for a queen bed. "We don't have any pillows- how about a comforter you can scrunch up and put under your pillows?" So, no pillows.
The fire alarm goes off in the whole building. For about 15 minutes, all we heard was a blaring noise - everyone evacuates- and nothing happens. Finally the sirens turn off and no fire truck- no apology for the inconvienence- just a "head back to your rooms please".
We have never complained or written a negative thing on a hotel- but we felt like we should with this one. We not only paid more than we usually do, but we got a really bad deal here. For goodness sake, there was no hair dryer, bad service, a blaring siren that sent everyone out of their room, no remote control, couldn't get extra pillows, the room stayed damp with the a/c, and the "non smoking room" smelled like it was smoked in right before we walked in