bad experience
- March 19, 2007
- Rated 2 of 5 by
a traveler from Travelocity.com
stayed at this hotel due to its downtown location. That was the only good part. The cleaning service was terrible and rude. The vending machines and ice on three floors did not work and when I complained the staff were not concerned. The restaraunt and lounge were very small and inadequet and we were turned away several times due to over crowding. Upon checking out I advised the manager of the dissappointment and she stated "oh well sorry" Will never stay here again