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Featured Review : We got a really good deal, so overall, we had a nice time. However, had we paid full-price, we would have been really disappointed. Why? First of all, when we checked in, we were given room 912. The room was nice enough,...See Full Review
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Quote: We stayed at the San Juan for 8 days and I must say although the hotel itself is beautiful and centrally located the staff was not welcoming. In the overpriced restaurants and bars the waiters and servers seemed bothered at our presence almost like... Read the full El San Juan Hotel and Casino review
Quote: We ended up at this hotel by accident when our 5 star hotel that we originally booked had an emergency and moved us here. The staff were so nice and accomodating. The hotel has been updated and the rooms have a lovely modern decor. My only complaint... Read the full El San Juan Hotel and Casino review
Quote: The hotel is breathtaking and the service is great. I only have one suggestion. The hotel needs to make more provisions for disabled guests. There is a wheelchair that some hotels provide to take the guests on to the sand, and have them sit on a... Read the full El San Juan Hotel and Casino review
Quote: Over price but beautiful place great staff and one of the best bars in the hotel sceen a walk from the beach and safe area being close to local areas. Beach with warm water and old sunjuan is the place to be and see. The room needs a upgrade but... Read the full El San Juan Hotel and Casino review
Quote: Room was not ready, had to wait almost two hours. Service at the bar (lobby) : not very friendly. Clean. Good entertainment at night.
Quote: We wanted to get away for a quick vacation (long weekend) and the The El San Juan was perfect for us. When we landed in PR, jumped in a cab at the airport and were at the hotel in about 15min. The hotel lobby was very elegant which lead to a very... Read the full El San Juan Hotel and Casino review
Quote: Room was great, puerto rico was beautiful.. Go to the pool or beach in the morning, tourist stuff during the day, then the square for fat tuesday frozen drinks, then la conche hotel after hours. Drive south on 3 to ponce, stop along the way.. Try... Read the full El San Juan Hotel and Casino review
Quote: It was a very pleasant stay, we the exception of the parking charges.
Quote: This was my 3rd visit to this hotel in 4 years, with sister and girl friends, but I don't think I will return again. Rooms were not well cleaned- they came to clean about 8 am every day (seriously?!) and sometimes never came back, even though we... Read the full El San Juan Hotel and Casino review
Quote: the hotel was fantastic and it seamed that people from all around were comming to enjoy the night life in the lobby. the party went all night long.