Customer Service?
- June 6, 2008
- Rated 1 of 5 by
a traveler from Travelocity.com
Poor custumer service
Management refused to give refund on reservation. Husband was ill and couldn't make trip. Manager said we would have to fax him doctor's statement before he would give refund.
It's really hard to find businesses who genuinely care about a person rather than the money.