- 4 out of 5
- Avg. Member Rating
- 20
- Reviews
I can't say anything Bad
- March 17, 2009
- Rated 4 of 5 by
a traveler from Travelocity.com
Everything was very nice the room was clean. And the Wireless did work. Unlike alot of other places I have stayed at. The worse thing I can say about the drinks at the bar left a little bit.
Nativo Lodge - Just OK
- October 16, 2008
- Rated 3 of 5 by
a traveler from Travelocity.com
This hotel looks good from the outside, the lobby and sitting area are native but not welcoming or warm. It is close to the expressway and has several restaurants in the area. However, the disappointment was mostly in the room and service itself. Twice housekeeping left cleaning rags in the room, several days we did not get drinking glasses (the plus is that they use plastic wrapped glasses so you know they are clean) and the coffee pot is a one-cup maker with paper cups. We asked for regular coffee and they didn't have any on the cart or at the front desk. Most hotels I have stayed at made up for that by leaving extra packets but not here, we didn't have regular coffee all week. The pool area was nice and clean but the pool was not heated so we couldn't swim (it's inside/outside pool seems like it would be a big seller for the property) so not being able to use it was a downside. I know it sounds dumb but they did not have an automatic front door. When you bring in your luggage, shopping bags or just have your hands full, it difficult to open the large, heavy doors. The staff at the front desk was helpful but be careful, they wanted to charge us for a burn in the carpet which we didn't put there. Next time I would check out the room and report anything as soon as you get there. They advertise a patio or balcony but there are no chairs to sit in to enjoy the view and they are very small so don't go there thinking you can sit out with a cup of coffee in the morning and enjoy the sunrise. Rooms are small.
Not your ordinary lodging
- October 11, 2008
- Rated 3 of 5 by
a traveler from Travelocity.com
Chose this place because of the pool. but the heater was broken. Checked in on a Monday, still broken on Saturday.........the water was freezing. Hot tub was great.
Our room was tight. Had two double beds, four people. There is a desk and chair and one upholstered chair. The balcony was nice for early morning sunrise viewing and reading.
The mattresses were so thick that the sheets came off every night, sometimes during the night. We slept well with the AC on. Tried leaving the balcony door open one night, but road noise was terrible.
The lobby was awesome. There was a table size drum and unusual chairs for seating.
No complimentary food with the room. Had to request a refrigerator and that was very small.
Once in the room with doors closed we had little outside noise. Balloon Fiesta raised the rates $$ on our last night.
Starbucks people will be happy that a shop is steps from the lobby. Freeway is right out the door also.
The staff were very friendly.
Family Visit to New Mexico.
- August 28, 2008
- Rated 4 of 5 by
a traveler from Travelocity.com
Four adults in two rooms.
Enjoyed the unique Native American theme to hotel decorations. Refreshing sense of place when compared with typical chain branded hotels. All staff encounters were friendly and efficient. The front desk was a plus for the operation.
Nice Indoor Outdoor pool. The interior pool furniture was nice, exterior furniture needs to be replaced.
Critical comments:
- No full length mirror in guest room. Vanity excurciatingly small.
- Air conditioning unit 8 inches from second bed in a Double Queen Room. Noisey and uncomfortable. Made sleeping nearly impossible.
- Hotel has a special bed program offering to sell the bed set up. All four members of our party felt the beds were too soft. The fitted bottom sheet popped off all night and had to be adusted several times. Needless to say, we won't be buying any mattresses through thier program.
- Restaurant food quality was very dissapointing for a Preferred Affiliated brand. Toast not toasted in a toaster, but on the grill (greasy tasting), instant coffee from a machine, buffet eggs overcooked (brown), buffet stocked at 7:00 am, with so much food it lasted the entire breakfast period. etc. Even the ice water had a greasy tast when it came from the kitchen. My guess is that the entire kitchen needs a thourough cleaning.
Recomendaiton is to stay at this hotel in a king room (away from airconditioner) to enjoy the unique design. But... definitley eat somewhere else. There is a Starbuck's about 50 yards from the front door. Excellent coffee. There are also several restaurant alternatives within a mile.
Poor Hospitality
- June 26, 2008
- Rated 2 of 5 by
a traveler from Travelocity.com
During our stay (for the Indian Health Care Conference), we Native Americans were quite discriminated against; how? Several of our committee members and attendees were treated disrespectfully, impatiently and hostile. The support staff did a great job...at one point I tried to get a refrigerator and they had this older lady about 5'1" bring up a 40 pound refrigerator when one of the men at Nativo Lodge could have done it. Also our meeting/conference room was not set up as agreed upon and thus our agenda had to be changed thus affecting our presenters, whom drove many miles to come to Albuquerque.
Upon check out one of our committee memebers overhead a staff at Nativo Lodge state, "Are they are gone?" With another replying and pointing at the committee member, "No, there is still one here." The majority of our presenters, attendees and committee members are Native American, specifically Navajo/Dine. And with the hotel decor of Native American art and music I feel that Nativo should change thier name to something eles because they were not hospitable to Native Americans.
I do not recommend this hotel to anyone and I will never return to this hotel to lodge overnight again (even if this was the only hotel open on that day).